Customer Service Specialist - Remote

Responsibility Summary/Job Description These individuals will answer phone calls and work with users to troubleshoot basic challenges. For example, have you tried clearing your browser history and cache; Have you tried logging out and logging back in; etc. Required Qualifications A high school diploma is required; an associate degree or bachelor s degree is preferred. 3+ years of experience providing service and support to customers/clients in a professional environment. A strong understanding

Key Responsibilities Provide technical support for Salesforce and related third-party applications to internal and external users.Respond to support requests received via email, phone, and virtual meetings/webinars.Investigate, troubleshoot, and resolve application and technical issues.Log, document, track, and monitor incidents through Salesforce Helpdesk, Jira, or other incident management systems.Ensure incidents are categorized, prioritized, and assigned appropriately.Validate reported bugs

Job#: 3037987 Job Description: Job Title: Helpdesk Technician Location: Remote Duration: Long-term, open-ended contract Shift: Must be flexible with schedule, 1st, 2nd and 3rd shifts Pay Rate: $15/hour Orientation Start Date: 7/6/2026 Training Schedule: Mon-Fri, 8am-5pm CST, 7-week duration, paid (cannot accommodate missing any days during training) After training, will be assigned a full time shift that could be odd hours (early mornings, overnights, weekends, etc)Your shift will stay the

Please Contact: To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Bhupendra Chopade at email address can be reached on # . We have Contract role Help Desk Support-Remote for client at Denver CO. Please let me know if you or any of your friends would be interested in this position. Position Details: Help Desk Support-Remote-Denver CO Location : Remote Project Duration : 12+ months of contract Pay rate : $25.00-$30.00/Hour on W2 Scope of Work CDEC shall be hiring