Job#: 3052982 Job Description: Technical Program Product Manager - Technical Program Product Manager III
Location: Wilmington, Massachusetts (Onsite)
Role Overview
We are seeking a Technical Program Manager to bring structure, visibility, and clarity to a fast-moving manufacturing engineering organization. This is a hands-on role requiring physical presence on the production floor to unblock problems directly. You will partner with Manufacturing leadership to formalize operational systems, migrate tracking into scalable tools like Jira, draft technical documentation, and drive the program cadence to ensure commitments are met.
Key Responsibilities
- Migrate existing Excel-based tracking systems into Jira, designing project structures, workflows, and dashboards.
- Connect program data across tools (Jira, Quickbase, Excel) to create a single source of truth for tracking, readiness, and risk management.
- Create and maintain dashboards for real-time visibility into program status, material risk, and key milestones for leadership.
- Draft and maintain technical documentation such as SOPs, build procedures, and status updates under engineering leadership direction.
- Be physically present on the floor to identify and resolve blockers in person with engineers, operators, and technicians.
- Facilitate key review meetings, capture decisions and action items, and drive follow-through to keep commitments on track.
- Track and drive cross-functional action items to closure, providing visibility into risks across engineering, supply chain, and manufacturing.
- Identify opportunities to automate or streamline recurring reporting and data aggregation processes.
Required Qualifications
Education: Bachelor's degree in Engineering, Technical Communication, Business, or an equivalent discipline.
Experience: 3+ years of experience in a technical program management or project coordination role within a hardware, manufacturing, or engineering environment.
Technical Skills:- Proficiency in Jira, including project configuration, workflow design, custom fields, dashboards, and JQL.
- Experience migrating unstructured or spreadsheet-based tracking into structured project management tools.
- Strong technical writing and drafting skills to produce clear, concise documentation for technical and executive audiences.
- Proficiency in Excel or Google Sheets for data analysis, pivot tables, and reporting.
- Basic proficiency with databases (such as Quickbase) for navigating, querying, and building reports.
Preferred Qualifications
- Experience in a hardware NPI or manufacturing environment, with familiarity with build schedules, BOM tracking, and engineering change processes.
- Familiarity with dashboard and visualization tools (such as QuickSight, Tableau, or Power BI).
- Experience supporting cross-functional programs with engineering, supply chain, quality, and manufacturing stakeholders.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
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