Desktop Computing Consultant (Endpoint Migration)

Job Title: Desktop Computing Consultant (Endpoint Migration) Location: Onsite New York City Job Type: Contract ( 5 days/week) Overview

We are seeking experienced Desktop Computing Consultants to support a large-scale endpoint migration initiative. The project involves transitioning approximately 350 devices-including desktops, laptops, and mobile phones-from legacy management systems to modern endpoint management platforms such as Microsoft System Center Configuration Manager (SCCM) and VMware Workspace ONE.

Key Responsibilities Pre-Migration Activities

• Learn and validate defined migration processes and procedures
• Test and fine-tune SCCM imaging and desktop replacement workflows
• Evaluate and refine MDM migration processes for laptops and mobile devices
• Validate pre- and post-migration checklists
• Participate in pilot migrations and adjust processes based on findings

Migration Execution

• Perform desktop and laptop imaging and deployment using SCCM
• Un-enroll and re-enroll laptops into the new MDM platform (Workspace ONE)
• Conduct mobile device migrations, including:
  • Backup of iPhones using iTunes
  • Device un-enrollment and re-enrollment into new MDM
  • Data restoration ensuring no loss of user data
• Provide onsite support to end users during device transitions
• Ensure successful validation of migrated devices

Project Coordination

• Work closely with the Project Manager to support communication, scope, and schedule
• Follow direction from Service Desk staff for daily migration activities
• Escalate technical or operational issues to Infrastructure and Service Delivery leadership
• Maintain accurate documentation of migration progress and issues

Required Qualifications

• Proven experience with endpoint migration and deployment projects
• Hands-on expertise with Microsoft System Center Configuration Manager (SCCM)
• Experience with enterprise mobility management tools, preferably VMware Workspace ONE
• Knowledge of mobile device management (MDM) for iOS devices
• Experience performing device backup and restoration using iTunes
• Strong troubleshooting and problem-solving skills
• Ability to follow structured processes and documentation
• Excellent communication and user support skills

Preferred Qualifications

• Experience with large-scale device rollouts (300+ endpoints)
• Familiarity with IT service management processes
• Experience working in fast-paced, structured IT environments

Work Environment

• Fully onsite role in New York City
• Fast-paced, deadline-driven environment
• Frequent interaction with end users and IT teams

Key Success Factors

• Accuracy and efficiency in device migrations
• Minimal disruption to end users
• Strict adherence to defined processes and timelines
• Clear communication and timely issue escalation