ASCII Group LLC
ASCII Group LLC

Senior Blue Yonder WMS Techno-Functional Consultant

Hybrid in Plano, TX, US • Posted 59 minutes ago • Updated 25 minutes ago
Full Time
No Travel Required
Hybrid
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Application Support
  • Customer Communications
  • Data Link Layer
  • Enterprise Resource Planning
  • Communication
  • Conflict Resolution
  • Knowledge Management
  • Continuous Improvement
  • Customer Facing
  • Interfaces
  • Problem Solving
  • Inventory
  • KPI
  • SQL
  • Service Level Management
  • Service Management
  • Shipping
  • Stakeholder Management
  • Team Leadership
  • WMS
  • Network Layer
  • Offshoring
  • Recovery
  • Root Cause Analysis
  • TMS
  • Warehouse
  • Web Services
  • Management
  • ITIL

Summary

Hi,

The following requirement is open with our client.

Title                                       : Senior Blue Yonder WMS Techno-Functional Consultant

Location                                : Plano, TX (Hybrid)

Duration                                : 12+ Months

Relevant Experience (in Yrs.): 10+

Looking for only W2/C2C

Job Description

We are looking for an experienced Senior Blue Yonder (BY) WMS Techno-Functional Consultant with strong technical expertise in Blue Yonder WMS versions 2023/2024 and experience managing L2/L3 application support. The ideal candidate will have hands-on WMS troubleshooting experience, strong knowledge of warehouse operations, and excellent customer-facing communication and stakeholder management skills.

Key Responsibilities

  • Lead end-to-end Blue Yonder WMS L2/L3 application support across warehouse sites.
  • Manage incidents, problems, changes, releases, root cause analysis, and major incident recovery.
  • Serve as the primary onshore contact for customer communications, escalations, and service governance.
  • Coordinate with warehouse operations, IT teams, offshore support teams, and third-party vendors.
  • Monitor SLAs and KPIs and drive continuous improvement and ticket-reduction initiatives.
  • Lead offshore support teams and maintain knowledge management and operational readiness.

Required Skills

  • 10+ years of WMS experience with hands-on Blue Yonder WMS expertise.
  • Strong technical knowledge of Blue Yonder WMS versions 2023/2024.
  • Expertise in inbound, outbound, inventory, replenishment, allocation, wave management, picking, packing, and shipping.
  • Experience with ERP, TMS, MHE/warehouse automation, and third-party integrations.
  • Strong troubleshooting skills in SQL, interfaces, APIs, web services, and message flows.
  • Knowledge of ITIL-based application support, AMS operations, SLA management, and service management tools.
  • Excellent customer communication, stakeholder management, problem-solving, and support-team leadership skills.

MUST-HAVE SKILLS

  • BlueYonder
  • ITIL
  • Communication
  • Leadership

Thanks & Regards        

Sravan Kumar 
Technical Recruiter
==
ASCII Group, LLC        

Email: 

Phone NO: 

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10117479
  • Position Id: 9124202
  • Posted 59 minutes ago
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Arun Potula

Arun Potula

IT Recruiter @ ASCII Group LLC

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