ASCII Group LLC
ASCII Group LLC

Blue Yonder (BY) WMS

Hybrid in Plano, TX, US • Posted 4 hours ago • Updated 4 hours ago
Full Time
No Travel Required
Hybrid
$70 - $75/hr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Application Support
  • Communication
  • Conflict Resolution
  • Customer Facing
  • Data Analysis
  • Data Link Layer
  • Enterprise Resource Planning
  • ITIL
  • Incident Management
  • Interfaces
  • Inventory
  • KPI
  • Knowledge Management
  • Leadership
  • MI
  • Management
  • Marketing Intelligence
  • Network Layer
  • Offshoring
  • Problem Solving
  • Recovery
  • Root Cause Analysis
  • SLA
  • SQL
  • STE
  • Service Level Management
  • Service Management
  • Shipping
  • Software Design
  • Web Services
  • Stakeholder Management
  • TMS
  • Team Leadership
  • WMS
  • Warehouse

Summary

The following requirement is open with our client.  


Title                                       : Blue Yonder (BY) WMS

Location                               : Plano, TX(hybrid)
Duration                              :12  Months

pay Rate                               ;$75/hr On C2C


Relevant Experience      : 9+

 

Job Description:

 

Key Responsibilities
• Lead end-to-end Blue Yonder WMS L2/L3 application support across warehouse sites.
Serve as a subject matter expert for Blue Yonder WMS (2023.x), with deep understanding of end-to-end solution design and support.
• Act as the primary onshore contact for customer communication, escalations, and service governance.
• Manage incidents, problems, changes, releases, root cause analysis, and major incident recovery.
• Coordinate with warehouse operations, IT teams, offshore support, product teams, and third-party vendors.
• Monitor SLA and KPI performance, identify recurring issues, and drive automation and ticket-reduction initiatives.
• Guide offshore teams, strengthen knowledge management, and ensure operational readiness.
Required Skills
• 10+ years of WMS experience, including hands-on Blue Yonder WMS experience.
• Should have good Blue Yonder WMS (Version 2023, 2024) technical knowledge
• Strong knowledge of core Blue Yonder WMS inbound, outbound, inventory, replenishment, allocation, wave, picking, packing, and shipping processes.
• Experience supporting integrations with ERP, TMS, automation/MHE, and third-party applications.
• Proficiency in production troubleshooting, SQL/data analysis, interfaces, APIs, web services, and message flows.
• Strong understanding of ITIL-based AMS operations, SLA management, and service management tools.
• Excellent customer-facing communication, stakeholder management, leadership, and problem-solving skills.


Nice to Have Skills:

Blue Yonder WMS techno-functional expertise, specifically versions 2023/2024

 BY WMS 2023/2024 technical knowledge, ITIL-based application support, Customer-facing communication, stakeholder management, and support-team leadership

 

Must Have Skills
  Blue Yonder (BY) WMS 2023/2024

  WMS Techno-Functional Expertise

  L2/L3 Application Support – ITIL / AMS

  SQL, APIs & System Integrations

  Incident Management, SLA Management & Stakeholder Leadership



Thanks and Regards,

Meghana

Technical Recruiter |ASCII Group LLC.

Email: |Direct:

38345 W. 10 Mile Rd, Ste.#365; Farmington, MI 48335

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10117479
  • Position Id: 9123955
  • Posted 4 hours ago
Contact the job poster
MM

Madhuri Moodedla

Recruiter @ ASCII Group LLC

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