Systems Administrator - PLM

PLM Systems Administration & Development Support:

• Administer, build, deploy, maintain, and upgrade multiple Aras Innovator environments (Production, QA, UAT, Development).
• Perform environment refreshes, which may include, biweekly after-hours/weekend upgrades, apply patches, and address emergency maintenance needs.
• Troubleshoot integration issues (e.g., Authoring system connectors), performance problems, and licensing issues.
• Collaborate with DEC team, Aras Support, partners, and developers for automated testing, data migration, and deployments.

Infrastructure & DevOps:

• Provision, configure, and optimize Windows Server VMs in coordination with the Enterprise IT Team.
• Monitor and resolve performance, patching, and security agent issues (BigFix, SentinelOne, other tools) with the Enterprise IT Team.
• Maintain software license servers, record configurations, and ensure reproducibility of environments.

CAD/PDM and Engineering System Support:

• Support SolidWorks/PDM add-ins, license renewals, and upgrade planning.
• Troubleshoot ODBC driver issues, certificate expirations, and policy-related interruptions.

Security & Compliance:

• Perform vulnerability remediation in collaboration with Cybersecurity teams.
• Manage certificate lifecycles, alternative control submissions, and system component configuration management and EOL tracking.
• Install and evaluate security agents and tools across systems, diagnosing complex issues as needed.

REQUIRED SKILLS:

• Strong skills in Windows Server and VMware/ESXi provisioning, performance tuning, and troubleshooting.
• Knowledge of SQL Server performance factors and configuration.
• Familiarity with DevOps pipelines (Azure DevOps, Jenkins) and scripting (PowerShell, C#).
• Understanding of IT security practices, including vulnerability management and privileged access management (PAM).
• Strong documentation, communication, and cross-team collaboration skills.
• Ability to develop scripts and automation for environment provisioning, patching, and deployment.

DESIRED SKILLS:

• Proven experience administering and upgrading Aras Innovator or other PLM or similar engineering-based software
• Experience supporting CAD/PDM tools such as SolidWorks and associated integrations.
• Knowledge of software licensing technologies (FlexLM) and procurement considerations.
• Experience troubleshooting and rehosting systems in protected/closed environments with security constraints.
• Exposure to XML/JSON configuration file editing and basic application development for troubleshooting tools.
• Preferred certifications: Security+, Windows Server Administration, Linux+, Network+.

Education / Training:

• BS in Computer Science, Engineering, or related technical field; or 5+ years of directly related experience.