Job#: 3045646 Job Description: Sr. Bilingual Copilot Digital Cloud Solution Engineer
Location: Redmond, Washington (Remote)
Role Overview
We are seeking a Copilot Digital Cloud Solution Architect (DCSA) specializing in AI solutions. This customer-facing role serves as a strategic trusted advisor and technical subject matter expert, focused on accelerating AI adoption and change management. The DCSA will help customers identify, prioritize, and realize AI and agentic use cases through consultative engagement, technical leadership, and cross-functional orchestration to create business value.
Key Responsibilities
- Drive customer adoption of Microsoft 365 Copilot, Cowork, and Agent, measured through Premium Regular Usage (PRU).
- Serve as the technical advisor for Microsoft 365 Copilot and Copilot Studio, helping customers and partners design, deploy, and operationalize AI solutions.
- Lead technical unblocking engagements across identity, security, compliance, governance, data access, and platform readiness.
- Advise customers on foundational AI readiness, including data security, oversharing controls, compliance, and responsible AI practices.
- Orchestrate partner-led execution and leverage delivery resources to accelerate deployment, activation, and consumption at scale.
- Engage business and technical decision makers to connect Copilot usage to measurable business outcomes and align stakeholders on adoption strategies.
- Act as the voice of the customer and partner ecosystem by sharing insights, adoption patterns, and success stories to influence product improvements.
- Analyze usage and adoption signals to uncover upsell and expansion opportunities in partnership with account teams.
Required Qualifications
- Must be fluent in both English and Spanish (written and verbal).
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or a related field AND 7-9 years of experience in cloud/infrastructure technologies, IT consulting, systems administration, or a related area; OR equivalent experience.
- 5+ years of experience in an enterprise customer-facing role with stakeholder management and communication skills.
- 5+ years of experience delivering customer technical projects.
- 5+ years of experience with Microsoft 365 and Cloud platforms.
- Hands-on experience deploying and driving adoption of Microsoft 365 Copilot, including the Copilot Control System, adoption and change management, and Copilot Analytics.
- Technical expertise with Microsoft security and compliance, including Microsoft Entra, Microsoft Purview (sensitivity labels, DLP, DSPM for AI), and SharePoint Advanced Management.
- Experience building and governing AI agents with Microsoft Copilot Studio.
- Technical certification in a minimum of two of the following: MS-102, SC-401, AB-900, AB-100, or AB-730.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
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