Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Section 1: Position SummaryAs a
Software Engineerin the Ascensus AI Program, you will help turn modern LLM capabilities into reliable, observable, production-grade software used by real business teams every day.
This is a
mid-level software engineering rolefor someone who is strong in core engineering fundamentals and excited to build practical AI-powered systems.
Section 2: Job Functions, Essential Duties and ResponsibilitiesYou will work on:
- AI-powered applications and agents
- Retrieval-augmented generation, or RAG, pipelines
- Agent workflows and orchestration
- Prompt strategies and tool integrations
- Secure integrations with enterprise systems
- Observability, testing, and production reliability
- AI-assisted software development using tools such as Cursor, Claude Code, or similar platforms
We are looking for engineers who:
- Build secure, maintainable software
- Are excited to work in a fast-moving AI environment
You do not need to be an expert in every part of the AI stack on day one, but you should be curious, technically strong, and motivated to grow.
Section 3: Experience, Skills, Knowledge Requirements Required Qualifications - 3-7 years of professional software engineering experience.
- Bachelor's degree in Computer Science, Computer Information Systems, Business Information Systems, a related technical field, or equivalent practical experience.
- Strong experience with one or more modern programming languages, such as:
- Similar modern development platforms
- Experience building production applications, APIs, integrations, backend services, workflow logic, or similar software components.
- Familiarity with LLM-powered systems, such as:
- AI-enabled application development
- Strong software engineering fundamentals, including:
- Working experience with SQL for data inspection, analysis, troubleshooting, or integration.
- Ability to read application logs, traces, and telemetry to investigate issues and identify root causes.
- Strong problem-solving skills.
- Clear communication skills with technical and non-technical audiences.
- Comfort working in ambiguous, fast-moving environments.
- Curiosity, ownership, and the ability to learn new technologies quickly.
Preferred Qualifications Experience with one or more of the following is helpful, but not required:
- Building or contributing to AI/LLM-based systems
- Chatbots or conversational AI products
- Durable workflows or platforms such as Temporal
- Model Context Protocol, function calling, or enterprise tool integrations
- REST APIs, service-oriented architectures, or event-driven systems
- Azure, Azure AI Foundry, Azure DevOps, or related Microsoft cloud tools
- Salesforce or other enterprise platforms
- Observability tools such as Langfuse, New Relic, OpenTelemetry, or similar platforms
- AI-powered development tools such as Cursor, Claude Code, GitHub Copilot, or similar tools
- Technical documentation, diagrams, decision records, or design notes
- Working with quality engineers, SDETs, operations engineers, support teams, and product owners
What Success Looks Like You will be successful in this role if you:
- Turn ambiguous business needs into simple, working software.
- Use AI-assisted development tools to move faster without sacrificing quality.
- Build AI systems that are observable, testable, and reliable enough for production use.
- Care about retrieval quality, prompt behavior, tool accuracy, user experience, and measurable business outcomes.
- Learn unfamiliar systems quickly.
- Communicate clearly and ask good questions.
- Make practical technical recommendations.
- Take ownership from idea through design, implementation, deployment, monitoring, and improvement.
- Help the team improve how it builds, tests, operates, and evolves enterprise AI software.
Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.
For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying.
Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").
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