Salesforce Administrator - Remote

Title: Senior Salesforce Administrator

Remote

Salesforce Administration & Integration

• Lead the setup, administration, and continuous optimization of the Salesforce CRM platform
• Develop and implement end-to-end integrations between Salesforce and third-party applications
• Collaborate with IT and operations teams to ensure seamless data flow and system connectivity
• Build and maintain custom objects, validation rules, workflows, Flows, and approval processes
• Ensure platform stability, security, and alignment with business requirements
• Manage system configuration changes and maintain proper documentation

• Design and optimize workflow automation and approval processes to improve sales and marketing efficiency
• Manage assignment rules, email alerts, and automation processes to streamline operations
• Leverage tools such as Flows, Process Builder, and Assignment Rules to reduce manual effort
• Continuously evaluate system performance and recommend improvements
• Identify automation opportunities and implement solutions that drive operational efficiency

• Build and maintain custom dashboards and reports to track key business metrics (pipeline, conversion, engagement, etc.)
• Partner with cross-functional stakeholders to enable data-driven decision-making
• Develop executive-level reports and insights for leadership visibility
• Apply analytics best practices and ensure data accuracy across reports

• Manage user access, roles, and permission sets in line with security policies
• Conduct training sessions and create user documentation to improve adoption
• Provide ongoing user support and troubleshoot platform-related issues
• Promote Salesforce best practices and drive continuous user engagement

• Oversee data import/export processes, deduplication, and data quality initiatives
• Implement and maintain data governance frameworks to ensure data integrity
• Establish and enforce data standards and policies across the Salesforce environment
• Monitor data quality metrics and take corrective actions as needed