OSS/BSS Engineer

Atlantic City, NJ, US • Posted 5 hours ago • Updated 5 hours ago
Contract Corp To Corp
Contract W2
On-site
Depends on Experience
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Job Details

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Summary

Role Summary
This role involves providing engineering and testing expertise to support the FENS Operational Support System (OSS) and Business Support System (BSS), including their interfaces with network, service management, monitoring, provisioning, inventory, performance, fault, reporting, and operational processes. The position requires configuring, validating, and testing OSS/BSS functions within test environments, ensuring integrated workflows and data flows are seamless. The ideal candidate will support various testing phases, including contractor testing, government-site/NTB testing, and operational testing, to verify system functionality and integration.

Responsibilities

  • Configure and validate OSS/BSS functions and interfaces within test environments to support system integration and performance.
  • Develop comprehensive test cases for service ordering, provisioning, activation, inventory management, configuration, monitoring, and operational workflows.
  • Execute testing procedures to verify end-to-end data flows and integration among OSS/BSS applications, network elements, and external interfaces.
  • Support testing activities at contractor sites, government sites, and during operational testing phases.
  • Analyze defects related to interfaces, workflows, data, performance, and automation; support root cause analysis, corrective actions, and retesting.
  • Maintain detailed technical documentation, including test evidence, configuration data, and traceability records for system verification processes.
  • Collaborate with cross-functional teams to resolve integration issues and improve system performance.
  • Support operational acceptance testing and assist in ensuring OSS/BSS systems meet quality and performance standards.

Qualifications

  • Proven experience in configuring and testing OSS/BSS systems and related interfaces.
  • Strong understanding of service management, network operations, and operational workflows.
  • Knowledge of system integration, data flows, and performance testing.
  • Experience developing and executing detailed test cases within complex system environments.
  • Ability to troubleshoot technical issues related to system interfaces, workflows, and automation.
  • Relevant education, training, certifications, or equivalent practical experience.
  • Excellent analytical, problem-solving, and documentation skills.
  • Ability to work in a fast-paced testing environment and collaborate effectively with diverse teams.
  • This position is based in the office and requires employee to work on-site.

Publishing Pay Range: $65.00 - $75.00 USD Hourly

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10112156
  • Position Id: 113844
  • Posted 5 hours ago

Company Info

About GDH

GDH is a premier workforce solutions and professional services provider helping organizations modernize, secure, and scale their technology ecosystems. With expertise across AI, Data, Security, Cloud, Application Development, Digital Infrastructure, and Business Transformation, we help clients accelerate innovation, optimize operations, and achieve measurable business outcomes. Our capabilities span AI and data engineering, intelligent automation, cybersecurity, cloud and platform transformation, application development and modernization, DevOps, networking, infrastructure operations, project and program management, business analysis, creative and digital services, and more. Through contract staffing, project-based engagements, managed services, and direct hire solutions, we deliver the specialized talent and delivery expertise organizations need to move forward with confidence.
 
At GDH, our culture statement, "We Care About People," is at the heart of everything we do. We are committed to building meaningful relationships and delivering exceptional service to both clients and candidates. This dedication has earned us multiple ClearlyRated awards, including Best of Staffing for Client, Talent, and Employee Satisfaction, as well as Best Staffing Firms for Women.
 
In addition to staffing, our Professional Services division provides expertise in digital transformation, infrastructure modernization, and program and project management, helping clients execute critical initiatives seamlessly. Our managed services solutions offer a strategic approach to workforce management, allowing businesses to streamline operations, reduce hiring risks, and improve overall efficiency.
 
While we specialize in the Banking, Financial Services, and Insurance (BFSI), Consumer, Energy, Government, and Technology sectors, our capabilities extend across all industries. With a nationwide presence, deep market insights, and a people-first approach, we combine industry expertise with cutting-edge technology to create workforce solutions that deliver measurable results.
 
At GDH, we are committed to building long-term partnerships by providing exceptional service, high-quality talent, and strategic workforce solutions that adapt to evolving business needs. Whether you need a single specialist or a full project team, GDH is your trusted partner for hiring, workforce solutions, and business transformation.
Partner with GDH and let’s build the future together.
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Judd Gardner

Judd Gardner

Senior Recruiter - Certified Professional Services Recruiter @ GDH

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