PID: 26-14-09P-034-EDSUSummaryE-INFOSOL LLC is seeking a highly motivated
Atlassian Platform Engineer to be a full-time employee in
Washington, DC to join our innovative and customer solutions focused team.
Job DescriptionThe
Atlassian Platform Engineer will support enterprise-level Jira and Confluence administration for a high-visibility national security mission. This hands-on role is critical to modernizing and scaling collaboration platforms across multi-enclave environments. You'll partner with mission, security, IT, and operations teams to deliver resilient, secure, and high-performing Atlassian solutions that drive federal public safety and national security objectives. Will help drive:
- Administer and scale Jira, Confluence, JSM, and Crowd for daily enterprise operations.
- Triage and resolve support tickets-from access requests to advanced configuration changes.
- Improve workflows, fields, dashboards, reports, templates, and permission models.
- Manage marketplace apps, including installs, upgrades, troubleshooting, and performance checks.
- Oversee access and identity via Crowd, Microsoft Entra ID, and SSO integrations.
- Run platform operations: upgrades, patches, deployments, backups, logging, and monitoring.
- Support compliance needs, including ATO documentation, audits, and configuration baselines.
Required Qualifications- Active Top-Secret clearance with capability to obtain SCI/CI Poly if needed to meet contract requirements.
- Bachelor's Degree in Information Technology or a related field of study.
- Minimum 8 years of experience
- Minimum 5 years supporting enterprise IT platforms or collaboration ecosystems
- Handson experience administering enterprise Jira, Confluence, and Crowd with focus on workflow design, automations and plugin management
- Familiarity with Linux administration, PostgreSQL, MySQL, and FISMA/ATO compliance
- Strong written and verbal communication; excels in stakeholder engagement and cross-team collaboration.
- Comfortable operating in fast paced, dynamic environments; able to prioritize and deliver under shifting mission needs.
- Familiarity with Agile/SAFe; able to configure tools to reflect best practice delivery models and ceremonies.
Preferred Qualifications - Experience in federal/high security or multi-enclave environments.
- Experience integrating AI enabled capabilities (e.g., classifiers, intelligent routing) into enterprise collaboration platform.
About E-INFOSOLE-INFOSOL is a Service Disabled and Veteran Owned Small Business (SDVOSB) located in the Washington, D.C. metropolitan area. We specialize in building modern and tailored solutions to support our customers' mission. As a mission-first organization, we deliver Subject Matter Expertise (SME) in cloud computing, virtualization, cyber security, software development and data services. We support the Intelligence Community, Department of Defense, Federal Law Enforcement, Civilian Agencies and the Private Sector.
Through strategic partnerships with top industry players such as Amazon Web Services (AWS), Broadcom, Microsoft and VMware, E-INFOSOL provide an array of IT products and solutions. Combined with our industry expertise, we deliver in-depth knowledge on Government requirements and fully understand NIST and DoD security requirements. Our expertise in the latest technologies combined with our understanding of infrastructure needs and security requirements provides the best combination for achieving innovative and secure environments for Government Agencies and Private Sector.
Career Growth"Putting People First, Achieving our Mission Together". E-INFOSOL is a people-first organization focusing on a positive employee culture that inspires creativity and innovation in support of our customers. With opportunities such as reimbursement and bonuses based on completion of certifications, we invest in our employees' career growth.
Benefits- Medical - 100% company paid premiums for employees with dependent options.
- Dental and Vision
- Retirement Savings (401k) up to 4% match
- Health Savings Account (HSA), FSA and DCFSA
- Company-paid Short/Long-term disability (w/ additional supplemental options)
- Company-paid Life and AD&D (w/ additional supplemental options)
- Generous Paid Time Off and ALL 11 Federal Holidays
- Legal and Identity Protection Services
- Bonuses for certifications and reimbursement
Employee Perks:
- UberOne, Company Outings (Sporting events, Happy Hours, etc.), Discounts on services including Pet Insurance
Company Awards- SBA 8(a) Certified
- SDVOSB
- GSA Contract Holder
- Inc. 5000
Equal Employment Opportunity PolicyE-INFOSOL LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Website: E-INFOSOL.com
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