Deskside Support Technician

job summary:

We are looking for a highly-motivated technician looking to support end-users in a fast paced environment. Required Skills - Helpdesk, End-User support, Desktop Support Technician Job Requirements

location: Newport Beach, California

job type: Solutions

salary: $28 - 32 per hour

work hours: 8am to 5pm

education: High School



responsibilities:

#LI-CC1

- Install, Configure And Troubleshoot Both In-House And Third-Party Applications

- Install Configure And Troubleshoot Computer Hardware On Laptops And Desktops

- Configure And Support Mobile Devices Including iPhones, iPads And Other Peripheral Devices

- Image, Configure And Deploy Desktops And Laptops To End Users

- Engage With And Escalate Tickets To Senior Technicians

- Work With Other IT Teams On Projects And Cases

- Other Physical Work On Site When Needed (Deploy/Move Equipment, Etc.)

- Troubleshoot Connectivity Issues With Users Onsite and Remote

- Setup, Configure And Troubleshoot Virtual Machines

- Complete Other Tasks As Necessary

- Support The IT Walkup Area Where End Users Come to Get Their Issues Resolved

qualifications:

1+ years experience in an IT support environment - Strong Organizational Skills - Strong Interpersonal Skills - Strong Customer Service Skills - Strong Team Mentality - Strong Annotation Skills - Strong Problem-Solving Skills Desired Skills & Experience - Experience With ServiceNow Is a Plus IT Certifications Are a Plus Completed Training Courses/Boot Camps Are a Plus

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.


Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.



Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.



We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.