PC Technician

Fort Bragg, NC, US • Posted 3 hours ago • Updated 3 hours ago

Full Time

On-site

SAIC

Fitment

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Job Details

Skills

Global Operations
Military
IT Service Management
Software Development
End-user Computing
Evaluation
Leadership
Wireless Communication
Data Migration
Hardware Installation
Policies and Procedures
Remote Access
Interfaces
Training
IMAC
Network
Server Architecture
Site Survey
BMC Remedy
Microsoft SCCM
McAfee
Telephony
ProVision
VoIP
VDI
Help Desk
Microsoft Windows
Multimedia
Mobile Devices
Computer Hardware
Software Installation
Problem Solving
Conflict Resolution
Customer Service
Active Directory
Management
Microsoft Exchange
Distribution
DoD
Security Clearance
Information Technology
Systems Engineering
FOCUS

Summary

Job ID: 2610228

Location: Fort Bragg, NC, US

Date Posted: 2026-03-13

Category: Information Technology

Subcategory: Site Support

Schedule: Full-Time

Shift: Day Job

Travel: Yes - 10% of the time

Minimum Clearance Required: TS.SCI

Clearance Level Must Be Able to Obtain: None

Potential for Remote Work: ORA_ON_SITE

Description

SAIC has an opening for a PC Technician to support the USSOCOM SITEC 3 Enterprise Operations and Maintenance (EOM) contract. The USSOCOM mission is to provide fully capable Special Operations Forces (SOF) to defend the United States and its interests and synchronize planning for global operations against terrorist networks. You will support the USSOCOM mission as we partner with SOF military and civilian members to provide world-class IT services and support that connect over 70,000 users around the world in the areas of software development / maintenance, network services, security, end-user computing, and test and evaluation. This position is based on-site at Fort Bragg, NC.

Duties include but are not limited to:

Performs a variety of services in support of end users and/or missions for the various components and commands residing at the locations assigned and as directed by leadership.
Manages and provides day-to-day support for End User Devices that provide local or remote access, whether using wired or wireless connectivity.
Oversees Jr technicians; provides status of ongoing technical initiatives.
Provides troubleshooting and resolves technical issues.
Conducts application and data migration necessary as a result of hardware or software IMAC or re-installation.
Troubleshoots and repairs software and network connectivity issues.
Builds, configures, and tests IT equipment in accordance with applicable standard hardware configuration(s), software image(s), procedures, and specific requirements.
Plans, engineers, coordinates, installs, and/or manages equipment installations.
Recommends upgrades to and replacements in accordance with policies and procedures.
Integrates, tests, and verifies remote access hardware and software.
Supports approved peripheral devices.
Interfaces directly with customers to provide training and to resolve issues related to services.
Provides telephony instrument services.
Provides IMAC services.
Coordinates with the Enterprise CSD, Site/Local Helpdesk, OEMS, Network, Server, Architecture, and/or Engineering and the requesting organization.
Conducts pre-install and site surveys as necessary.
Makes use of Remedy for receiving, documenting, and closing tickets.
Updates management tools as required.
Makes use of available tools to troubleshoot and resolve issues such as SCCM, McAfee, InTune, Forescout, Tivioli, and/or Hypori.
Provides telephony instrument services including, but not limited to, provision telephones, configures and connect VoIP telephones, change the usernames, enable and disable extension mobility, and activate and deactivate telephone features.
Manages and provide day-to-day support for VDI clients.
Integrates, tests, and verifies VDI client hardware and software with USSOCOM's VDI standard client image.
Recommends upgrades to and replacements for hardware and software utilized by VDI clients.

Qualifications

Technical Experience: At least one (1) year of prior experience as a PC Technician or Help Desk Specialist.
Experience with Windows OS, O365 suite of applications, basic multimedia systems, multi-functional devices, and mobile devices.
Experience in hardware and software installation, configuration, and troubleshooting, along with strong problem-solving and customer service skills.
Experience with active directory security group management, exchange distribution lists, and file share permission assignment.

Years of Experience:

Education & Experience: High school diploma with a minimum of 6 years of relevant experience, 4 years experience with Associate's, OR 2 years experience with Bachelor's.

Clearance Requirement:

A DoD security clearance at the TS/SCI level is required.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10111346
Position Id: 2610228
Posted 3 hours ago

Company Info

About SAIC

SAIC® is a premier Fortune 500 mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets include secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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