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CX Strategy lead - 6-month contract to hire

Boston, MA, US • Posted 60+ days ago • Updated 9 hours ago

Contract W2

On-site

$60 - $64/hr

Motion Recruitment Partners, LLC

Fitment

Dice Job Match Score™

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Job Details

Skills

Customer Experience
Embedded Systems
FOCUS
Interface Design
Conflict Resolution
Problem Solving
Probability
Product Design
WCAG
Accessibility
MIRO
Service Design
Usability
Wireframe
Interfaces
Product Engineering
User Experience
UI
Prototyping
User Research
Usability Testing
Research
Collaboration
Facilitation
Documentation

Summary

This is a contract UX/UI Designer role supporting a public-facing digital platform used by a large and diverse user base. The position is hybrid within the Boston Area and embedded within a small, collaborative design group. The focus of the role is on user research, usability testing, and high-fidelity interface design, with heavy use of Figma and modern accessibility standards. This is a short-term contract engagement with consistent weekly hours.

This role is ideal for a designer who enjoys owning meaningful research-driven work and seeing their designs quickly move into production. You'll work closely with product partners, engineers, researchers, and senior stakeholders to improve real-world digital experiences that impact a broad audience. The work emphasizes thoughtful problem-solving, accessibility, and facilitation. Offering a strong opportunity to deepen experience in service design, usability testing, and design systems while maintaining solid work-life balance.

Contract Duration
Approximately 5-6 months with a high probability of extension

Required Skills & Experience

3+ years of experience in UX/UI or digital product design
Strong experience planning and running usability testing
Advanced proficiency with Figma, including high-fidelity prototyping
Working knowledge of WCAG accessibility standards
Ability to synthesize research findings into actionable design recommendations
Experience collaborating with cross-functional teams

Desired Skills & Experience

Background working in complex or highly regulated environments
Experience contributing to or maintaining a design system
Comfort facilitating design workshops and stakeholder sessions
Familiarity with collaboration tools such as Miro
Strong systems-thinking and service-design mindset

What You Will Be Doing

Conducting and facilitating usability tests for web-based applications and content
Translating research insights into accessible, user-centered UI solutions
Designing and iterating on wireframes and production-ready interfaces
Contributing components and patterns to an existing design system
Reviewing UX/UI work produced by partner teams
Collaborating with product, engineering, data, and policy stakeholders

Tech Breakdown

60% UX/UI Design & Prototyping (Figma)
25% User Research & Usability Testing
15% Design System Contributions & Documentation

Daily Responsibilities

75% Hands-on design and research work
15% Stakeholder collaboration and facilitation
10% Documentation, reviews, and design system updates

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10105282
Position Id: 861157
Posted 30+ days ago

Company Info

About Motion Recruitment Partners, LLC

Motion Recruitment delivers IT Talent Solutions for Contract, Direct Hire, Managed Solutions and Statement of Work to all of North America from our 21 delivery centers. Our high-touch, specialized, team-based recruitment model’s success is proven through our exemplary track record in filling the most challenging IT positions for startup and enterprise clients alike. Our hyper-specialized tech focus results in a truly consultative approach for both our clients and candidates, within our recruiting areas of expertise: Software, Mobile, Data, Infrastructure, Cybersecurity, Product + UX and Functional.

Motion also delivers IT Consulting Solutions through the Motion Consulting Group (MCG) that create true digital transformation for IT projects in Agile Development & Coaching, DevOps & DevSecOps Solutions, and Managed Services for IT Operations.

We’re also the proud creators of Tech in Motion and the Timmy Awards, our North American community platform, events series and award program that connects over 250,000 tech enthusiasts to meet, learn, and innovate.

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