Inside Sales Representative

Inside Sales Rep-Leader in Custom Metalworks - Tacoma, WA -Hybrid

This Jobot Job is hosted by: Jamal Elkhateib
Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $65,000 - $75,000 per hour

A bit about us:

Join a team that has been redefining metal design and architectural craftsmanship since the 1970s. As an industry leader in precision-engineered metalwork, we've set the benchmark for quality in high-visibility commercial areas across the country. We partner with designers, engineers, and contractors to deliver high-quality architectural components used in streetscapes and public infrastructure nationwide. As demand grows, we're expanding our Inside Sales team with a service-driven professional who thrives on helping customers get exactly what they need-quickly, accurately, and with a great attitude.

Why join us?

New Office!
Unmatched work-life balance!
Hybrid Option
Comprehensive benefits
Bonus incentives
Excellent culture and growth options
401K with match

Job Details

What You'll Do:

As an Inside Sales Representative, you'll be the voice of our company-supporting customers by phone, email, and online inquiries. Your day-to-day will include:

Answering inbound calls and assisting customers with product information, quotes, order status, and technical guidance
Providing exceptional customer service with a positive, solutions-oriented approach
Preparing and following up on sales quotes, pricing, and order entry
Working closely with production, engineering, and logistics to ensure timely and accurate delivery
Supporting contractors, distributors, architects, and project managers with product specifications
Maintaining CRM records, tracking customer interactions, and nurturing repeat business
Assisting walk-in customers (if applicable) and supporting team sales initiatives
Problem-solving customer needs with a strong sense of urgency and attention to detail

What We're Looking For:

Strong inside sales experience, ideally in:

Construction
Building materials
Manufacturing
Metal fabrication
Or similar industrial/technical environments

Ability to read basic measurements and perform simple math for quotes & material calculations
Excellent customer service and communication skills-phone, email, and written
Solid computer skills (CRM, ERP, email, spreadsheets)
Have a keen eye for detail with strong problem-solving abilities
Professional, courteous, and dependable attitude

Bonus Experience:

Familiarity with architectural metals or commercial products
Previous work supporting contractors, project managers, or spec-driven sales
Understanding of order processing, quoting, or technical product support

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

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