PMS Oracle Opera Productivity Lead ::: Remote

PMS Oracle Opera Productivity Lead

100% Remote

Must Have:

• Experience with RESERVE CRS, HotSOS, HyGEO, Zingle, Sertifi, Credit Card processing.
  Hotel department head experience.

not sure a user of Opera / but an expert on Opera / implementation of operate and implementation of Opera

PURPOSE:
The Productivity Lead supports our hotels through the first two weeks of the transition onto Oracle s Opera Cloud PMS. They will be an advocate for our hotels to ensure that the transition to Opera Cloud does not hinder our colleagues from providing efficient service and meaningful experiences to our guests. Working closely with the deployment team to provide continuous feedback to evolve and improve the role out for future deployment waves.
EXPERIENCE AND QUALIFICATIONS:
4+ years of experience in hospitality management, Guest Reception, Housekeeping, Guest Services, or Reservations.
2+ years of Opera PMS experience. Both front end and configuration.
Experience in delivering and preparing training.
Experience in conducting classroom training and preparing training documentation.
Ability to troubleshoot and problem-solve system and business practice issues.