Technical Service Delivery Lead - Remote

Technical Service Delivery Lead with strong experience in IT operations, cloud infrastructure (Azure/AWS), service delivery, automation, and AI-enabled transformation. The ideal candidate should have hands-on cloud operations expertise, ITIL-based service management experience, and the ability to drive cross-functional delivery and automation initiatives within a large enterprise environment. Required Experience Typically 10+ years of IT operations experience, with a proven record of owning end-

Job Title: Technical Service Delivery Lead Location: Remote- (EST time zone, in US only) Duration: 6+ months Job Description About the Role Client is looking for a Technical Service Delivery Lead to own how our Essential Services & Processes (ESP) portfolio is delivered day to day. The main responsibility of this role is focused on the delivery across our ESP services making sure each one is delivered reliably, reviewed on a consistent cadence, and continuously improved. You will be the single

What You Will OwnService Delivery (Primary Focus) Own the day-to-day delivery of the ESP service portfolio patching, tech debt remediation, capacity management, CLM, and CNP making sure each service is delivered effectively and reliably. Act as the connective layer across all ESP services, driving consistency in how they are operated, measured, and reported. Drive adherence to ITIL-based service management processes and operational standards across global teams and support groups. Own portf

Location: NY/Remote Job description Job Role: Service Delivery Manager with AWS Infrastructure Support Job Location: Remote Experience 10 years in IT Infrastructure Services with at least 5 years managing AWS Cloud Operations and Managed Services engagements. The role focuses on programme governance service delivery excellence customer management and cloud operations leadership. Key Responsibilities Own end to end delivery of AWS Infrastructure Managed Services. Manage SLAs KPIs service report