Job Description -
Title: ServiceNow QA Tester
ONSITE – Dallas (Plano) OR McLean, VA
6555 Excellence Way Plano TX 75023
Interview Information:
Rounds: 2 rounds
MOI:Skype+ F2F
Required Qualifications
5-8+ years of QA.
3+ years of hands-on ServiceNow ATF testing (with focus on IRM/GRC).
Strong automation experience (Selenium)
Deep understanding of IRM/GRC processes, controls, risk scoring, assessments, SOX/compliance flows.
Hands-on with tables, ACLs, flows, update sets, APIs, business rules.
3+ years validating platform UI, Service Portal, Workspace UX.
Strong analytical, debugging, and communication skills.
2+ years experience with Agile/Scrum methodologies
Knowledge of test planning, test case creation, and defect management
Proficient in identifying automation opportunities within the ServiceNow ecosystem.
Preferred Qualifications
ServiceNow certifications (CSA, CIS-Risk, CIS-GRC, ATF)
CI/CD experience (GitHub/Jenkins/Azure DevOps)
Experience with domain-separated instances
Prior experience in large-scale ServiceNow implementation projects
Scripting experience with Python, JavaScript, etc.
NOTES
Hands on testing with Service Now. Automation and Service Now Certificates are required. Preferred: Java Script, Python, or Selenium. Development experience and performance testing would also be nice to have.