DatamanUSA LLC has an exciting opportunity for a talented QA Manager to work with one of our direct clients in Columbia, SC (Onsite) after 30-90 days fully onsite schedule will switch to hybrid at the manager's discretion -3 days in office, 2 days remote. We love referrals! Please refer us to your friends, family and colleagues for this opportunity. DatamanUSA LLC gives referral bonuses if they get selected and perform well for our clients.
Job Details:
Job ID: 10915
Title: QA Manager
Client: SC Department of Health & Human Services (SCDHHS)
Duration: 12+ Months (with high possibility of extension)
Location: Columbia, SC (Onsite) after 30-90 days fully onsite schedule will switch to hybrid at the manager's discretion -3 days in office, 2 days remote
Scope of the project:
*) The Eligibility and Enrollment Member Management Project is one of the largest IT projects for the State of South Carolina. It focuses on SCDHHS Medicaid Eligibility system.
*) This project will be very complex and will demand exceptionally high quality team members.
Daily Duties / Responsibilities:
*) The Quality Manager is responsible for a PMI-oriented approach and methodology to ensuring DDI (Design, Development, and Implementation) process conformance, as well as assisting in monitoring and controlling the quality of project deliverables.
Duties include:
*) Understanding of solution requirements, monitoring development execution, and performing validation of deliverables against original requirements as expressed in a requirements traceability matrix.
*) Assist the Project Management Organization in the design and implementation of templates relating to quality management processes to be used as organizational process assets throughout SC DHHS projects.
*) Assist project director and project manager in the development of technical metrics for compliance with industry best practices and standards as defined by CMS and the MITA-Mature Medicaid Information Systems suite of standards.
*) Documenting and analyzing agency business processes and recommending improvements.
*) Documenting and analyzing data requirements and relationships.
*) Participating in the requirements management processes, including change control, version control, tracking and status reporting, and traceability.
*) Providing requirements interpretation and guidance to test teams.
*) Proactively identifying risks, issues, and action items leading to possible solutions; risk resolution techniques highly desired, including mitigation, transference, avoidance, and where required, acceptance.
*) Interacting with internal and external organizations (i.e. vendors, State and Federal government agencies, State providers and beneficiaries, and other stake holders).
*) Consolidating defect tracking and resolution efforts of the User Acceptance Team lead and respective staff, developing testing activity protocols, and developing techniques and standards for use in defect tracking and resolution.
*) Planning for, conducting, and reporting on testing and other quality assurance activities.
*) Support activities to gain approval for certification for the system from state and federal partners.
*) Help identify project schedules to ensure all dependencies from a testing and logistics perspective are accounted for other duties as assigned.
Required Skills (Rank in order of importance):
*) 3+ years of Quality management experience on major IT healthcare systems development
*) 3+ years experience in healthcare insurance IT software/systems implementations
*) Experience using modern commercial rules engines and their respective orchestration layers.
Preferred Skills (Rank in order of importance):
*) Medicaid eligibility system/business operations experience
*) Understanding of the Medicaid Information Technology Architecture (MITA)
*) Understanding of the Medicaid Enterprise Certification Toolkit (MECT)
*) Experience in an outsourced IT development project.
Required Education:
*) Bachelor Degree or equivalent experience;
*) Master s Degree preferred.
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