Business Analyst

Job#: 3046967

Job Description:
Senior Business Analyst

Location: 100% Remote

Rate: $37-$40/hr based on experience level

Schedule: Monday-Friday, 9:00 AM-5:00 PM

Employment Type: Contract
Position Overview

Our client is seeking a Senior Business Analyst to support a large-scale technology and business transformation initiative focused on enhancing programs and services within the Health and Human Services sector. This role will partner closely with business stakeholders, project teams, and leadership to gather requirements, drive process improvements, and ensure successful delivery of strategic initiatives.

The ideal candidate is highly skilled in requirements elicitation, stakeholder management, business process analysis, and project coordination, with experience supporting government-sponsored healthcare and public assistance programs.
Key Responsibilities

• Elicit, analyze, document, and manage functional and non-functional business requirements.
• Facilitate requirements gathering sessions and validate business needs with stakeholders.
• Develop and maintain requirements documentation, process flows, and related project artifacts.
• Collaborate with cross-functional teams to support successful project delivery.
• Monitor project risks, issues, scope, and requirements to maintain alignment with project objectives.
• Ensure deliverables meet quality standards, contractual requirements, and customer expectations.
• Partner with stakeholders to identify challenges, drive issue resolution, and mitigate risks.
• Support operational readiness activities and ensure services are delivered within established performance metrics and service levels.
• Prioritize competing demands and effectively manage multiple initiatives simultaneously.
• Provide project visibility through status reporting, stakeholder communication, and documentation.
• Contribute to proposal development, statement of work (SOW) activities, and other business planning efforts as needed.

Required Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 3+ years of experience gathering, analyzing, documenting, and managing business requirements.
• 3+ years of experience leading requirements elicitation, validation, and stakeholder workshops.
• 3+ years of experience supporting healthcare, public sector, or Health and Human Services programs.
• Experience working with Medicaid, SNAP, or other government-sponsored assistance programs.
• Experience managing project controls, including requirements, scope, risks, issues, and schedules.
• Experience working within the Software Development Life Cycle (SDLC).
• Strong written and verbal communication skills with the ability to engage executive and operational stakeholders.
• Demonstrated ability to align business objectives, project execution, and stakeholder expectations.

Preferred Qualifications

• Experience supporting large-scale government technology modernization initiatives.
• Familiarity with public sector procurement processes, RFP responses, and SOW development.
• Experience driving process improvement and operational transformation efforts.
• Knowledge of Agile, Waterfall, or hybrid project delivery methodologies.
• Experience working with cross-functional business, technology, and implementation teams.

Ideal Candidate Profile

The ideal candidate combines strong business analysis expertise with experience supporting healthcare and public assistance programs. They are comfortable working with both business and technical stakeholders, managing complex requirements, and driving initiatives from discovery through implementation.

Successful candidates will demonstrate:

• Exceptional requirements gathering and documentation skills.
• Strong stakeholder management and communication abilities.
• Experience supporting government-sponsored healthcare and human services programs.
• The ability to balance strategic thinking with hands-on execution in a fast-paced environment.

Top Skills for Success

Business Requirements Management

• 3+ years of experience eliciting, analyzing, documenting, and validating functional and non-functional requirements.

Stakeholder Engagement

• 3+ years of experience facilitating workshops and collaborating with business and technical stakeholders.

Healthcare & Health and Human Services Experience

• 3+ years of experience supporting Medicaid, SNAP, public assistance, or related healthcare programs.

Team Environment

The selected candidate will work within a collaborative cross-functional team that includes project management, business analysis, technical, and leadership resources supporting strategic program enhancements and modernization efforts.
Interview Process

• Two rounds of interviews
• Video-based interviews
• Focus primarily on business analysis experience, stakeholder management, and domain expertise rather than highly technical assessments

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.