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Technical Support Analyst, FT, Variable

Greenville, SC, US • Posted 11 days ago • Updated 3 hours ago

Full Time

On-site

Fitment

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Job Details

Skills

Technical Support
Auditing
Regulatory Compliance
Warehouse
Inventory
Database
Repair
HP
Mobile Devices
Documentation
Supervisory Management
Management
Reporting
Information Technology
Computer Networking
Computer Hardware
Software Troubleshooting
Warehouse Management
Health Care

Summary

Inspire health. Serve with compassion. Be the difference.

Job Summary
Provides technical support for Information Technology (IT) systems. Oversees warehouse-related IT tasks.

Essential Functions

All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.
Receives shipments and import the information into the inventory system.
Conducts regular audits of warehouse IT equipment and ensure compliance with company policies.
Pull equipment from the warehouse and prestige equipment
Installs ITS hardware solutions and software applications following predetermined standards and guidelines.
Maintains detail inventory and device management databases.
Delivers equipment to campus and picks up old equipment to be tested and disposed
Repair broken devices and/or contacts HP for onsite support
Performs hardware and software updates to ITS solutions including mobile devices following predetermined standards documentation.
Performs other duties as assigned.

Supervisory/Management Responsibilities

This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Requirements

Education - Associate degree in Information Technology or related field of study
Experience - No experience required.

In Lieu Of

In lieu of education and experience noted above, an equivalent combination of academic/work experience may be considered.

Required Certifications, Registrations, Licenses

Valid Driver's License and an acceptable motor vehicle record as defined by the Acceptable Motor Vehicle Record (MVR) chart.

Knowledge, Skills and Abilities

Ability to work independently and as part of a team.
Ability to adapt to new technologies and processes.
Proficient computer skills
Understanding of networking, hardware, and software troubleshooting. Preferred
Familiarity with warehouse management systems and barcode scanners. Preferred

Work Shift
Variable (United States of America)

Location
Greenville Memorial Hospital

Facility
Corporate

Department
ITS Desktop Services

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 80184389
Position Id: aa905bc8741b7c90d14e99850289b89
Posted 11 days ago

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