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AVaaS Service Delivery Manager

Boston, MA, US • Posted 1 day ago • Updated 1 day ago

Contract Corp To Corp

Contract Independent

Contract W2

12 Months

No Travel Required

On-site

Depends on Experience

Galaxy i Technologies, Inc.

Fitment

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Job Details

Skills

AVaas Service Delivery Manager

Summary

AVaaS Service Delivery Manager (Audio Visual as a Service)

Boston, MA - Onsite

Role Summary:

Accountable for end-to-end AVaaS delivery including transition, operations, governance

Roles & Responsibilities:

Lead global AVaaS program delivery (design → transition → steady state)

Own SLA performance, service quality, and financial management

Drive transition planning, risk management, and vendor coordination

Interface with Organization leadership for governance, reporting, and escalations

Ensure alignment with AV standards, security, and compliance

Manage OEM/vendor ecosystem & transition risks

Oversee event, studio, and VIP support delivery

Key Skills:

Managed services / AVaaS delivery at enterprise scale

Multi-vendor coordination across global sites

SLA/KPI management and service optimization

Executive stakeholder communication (VIP environments)

Certifications (Preferred):

PMP / PRINCE2

ITIL Foundation / Intermediate

Education:

Bachelor’s in Engineering / IT / Business

MBA (preferred)

Thanks & Regards...

Suresh Kumar

Accounts Manager

Galaxy i Technologies Inc.

EMail:

Ph No:

Alt No:

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10374872
Position Id: 35343-43206-
Posted 1 day ago

Company Info

About Galaxy i Technologies, Inc.

Galaxy i Technologies, Inc is a global consulting and IT services company that is known for its commitment to client satisfaction. Galaxy i Technologies is an information technology firm offering IT Consulting, Staff Augmentation, Software Development & Training and E-commerce Development. We help our Clients to implement these solutions through a variety of skilled consulting services like Application management, Implementation and Infrastructure management.

Galaxy i Technologies has a pool of highly skilled professionals who work through the life cycle of challenging and exciting projects, including System Analysis, Designing, Development, Implementation, Maintenance, Enhancements and Test Support to our Fortune 500 Corporations.

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