Desktop Support Technician II

San Diego, CA, US • Posted 6 hours ago • Updated 6 hours ago
Contract Corp To Corp
Contract W2
6 Months
On-site
$31.76 - $31.76/hr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • DESKTOP SUPPORT
  • DESKTOP SUPPORT TECHNICIAN
  • DESKTOP SUPPORT SPECIALIST
  • DESKTOP SUPPORT ENGINEER
  • IT SUPPORT
  • SERVICE DESK
  • EUC TECHNICIAN
  • WINDOWS
  • MACOS
  • TROUBLESHOOTING
  • IMAGING
  • DEPLOYMENT
  • PATCHING

Summary

Our client, a leading Information Technology organization, is looking to hire a Desktop Support Technician II at San Diego, CA.

Apply today for consideration!

 

Job Title: Desktop Support Technician II
Location: Onsite - San Diego, CA
Duration: Contract - 6+ months
Pay Rate Range: $31.76 per hour 

Responsibilities:

  • Provide 1st and 2nd level desktop support for Windows and macOS workstations, hardware, software, peripherals, connectivity, printing, email, and remote access.
  • Troubleshoot, repair, upgrade, image, deploy, and maintain laptops, desktops, mobile devices, and related software.
  • Manage IT support tickets by logging, prioritizing, documenting, resolving, and escalating issues to appropriate technical teams.
  • Support new-hire setups, terminations, relocations, asset and software inventory, hardware disposal, loaner programs, and automated software updates.
  • Provide remote and walk-up technical support while maintaining knowledge-base documentation and delivering effective customer follow-up.

Requirements:

  • 3+ years of Service Desk or Desktop Support experience, or a Bachelor’s degree, with hands-on support for both PC and Mac environments.
  • Experience supporting Windows 10/11, macOS, iOS/Android devices, Microsoft Office, Google Workspace/Gmail, Active Directory, and endpoint security tools.
  • Working knowledge of wired/Wi-Fi networking, Exchange, UEM/AirWatch, ServiceNow, Zoom, and Slack.
  • Strong troubleshooting and customer-support experience; ITIL, CompTIA, ACMT, or CCT certification is preferred.
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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10427670
  • Position Id: 26-27757
  • Posted 6 hours ago
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