Senior Systems Analyst

Description

We are looking for a Senior Systems Analyst to support and optimize workforce management platforms for a healthcare environment in Hartford, Connecticut. This role will serve as a key partner to HR, Payroll, IT, and operations teams by improving system performance, supporting critical workforce processes, and helping maintain reliable, compliant solutions. The ideal candidate brings strong analytical ability, hands-on experience with UKG Pro and related workforce applications, and a practical approach to solving system and interface issues.

Responsibilities:
Evaluate business and system needs to define effective solutions for application updates, enhancements, and replacement initiatives.
Provide functional support for workforce management tools, including timekeeping, absence management, scheduling, accruals, and related payroll processes.
Configure, maintain, and troubleshoot system components to promote data accuracy, operational stability, and timely issue resolution.
Create clear documentation for proposed changes, technical specifications, workflows, and implementation activities across multiple initiatives.
Partner with HR, Payroll, IT, and operational stakeholders to translate requirements into scalable system designs and support process improvements.
Investigate and resolve integration problems between vendor platforms and internal systems, working closely with technical teams and external partners as needed.
Develop and execute detailed test strategies for application changes and interfaces, validating results before and after deployment.
Contribute to workforce technology projects such as platform migrations, system upgrades, benchmarking efforts, and vendor or product evaluations.
Follow organizational information security standards and support compliance with healthcare, privacy, and regulatory requirements tied to sensitive data.
Represent the systems function in cross-functional meetings, presentations, or site-based support activities when needed.

Requirements

Bachelor's degree in Human Resources, Information Systems, Business Administration, or a related field, or 8+ years of comparable relevant experience.
At least 4 years of experience supporting UKG Pro, including workforce management functionality.
Minimum 2 years of experience working with Oracle HCM or a comparable enterprise HR system.
Demonstrated background in systems analysis, business requirements documentation, and application support.
Experience supporting system migration, implementation, or platform transition initiatives.
Healthcare workforce management experience is strongly preferred.
Certification in Dell Boomi and/or Workforce Management Analyst certification is preferred.
Working knowledge of payroll systems, interfaces, testing practices, and compliance-focused data handling.

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