Genesis10 is currently seeking an Application Architect for a contract position with a Global Financial Institution located in Charlotte, NC. This is a 12+ month contract opportunity. This role will provide end-to-end operational support for enterprise Work Management and Test Automation applications and platforms, including Jira, Confluence, Jira Align, and Octane. The position focuses on ensuring production stability, reliability, availability, and performance while driving automation and continuous operational improvement.
Responsibilities: - Provide end-to-end production support for enterprise Work Management/Test Automation applications and ensure platform stability, reliability, availability, and performance
- Support applications on Linux, Windows, Openshift, and Apache Kafka environments using Oracle, MSSQL and MySQL DB technologies
- Troubleshoot application errors, platform failures, integration issues, job failures, and performance concerns
- Conduct proactive application stability and health assessments to identify operational risks, chronic issues, and improvement opportunities
- Own problem investigations, root cause analysis, remediation planning, and resolution of recurring production issues
- Lead production incident triage calls and coordinate restoration activities across Engineering, Application Development, Infrastructure, and other support teams
- Drive proactive monitoring and observability improvements using Dynatrace and Splunk
- Support application management, server patching coordination, vulnerability remediation, business continuity, and disaster recovery activities
- Partner with Dev and Deployment teams to implement break fixes, code updates, configuration changes, platform upgrades, production enhancements, and operational improvements
- Respond to production incidents, service requests, and operational tickets in accordance with established SLA requirements
- Develop automation using Python, Bash, or similar scripting technologies to reduce manual effort and improve operational efficiency
- Participate in an on-call rotation, including weekend support on a round-robin basis
Requirements: - Proven experience in a production support or similar role, preferably in a CICD Platform environment
- Strong problem management and SRE skillset
- 7+ years of experience in production operations
- Availability for on-call support, including weekend rotations, on a round-robin basis
- Excellent communication and collaboration skills for effective work across cross-functional teams
- Experience with Dynatrace for Performance Engineering Analysis
- Experience with Splunk Enterprise
Desired skills: - Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field
- Strong hands-on experience with OpenShift, Kubernetes, Apache Kafka, Unix, and container-based technologies
- Hands-on experience supporting CI/CD, DevOps and Test Automation platforms
- Working knowledge of SaaS and cloud-based platforms, including AWS and Azure
- Strong understanding of CI/CD pipelines, artifact repositories, dependency management, and compliance or vulnerability-scanning capabilities
- Proficiency in Python, Bash, or similar scripting languages for operational automation
- Familiarity with Oracle or PostgreSQL databases
- Knowledge of F5 load balancing, GTM, high-availability architecture, business continuity, and disaster recovery strategies
- Ability to manage production incidents, prioritize competing operational demands, and drive issues through resolution
- Red Hat Linux, DevOps, cloud, or related technical certifications are preferred
Pay range: $58.31 - $66.31 per hour
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: - Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
- The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
- Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
- Behavioral Health Platform
- Medical, Dental, Vision
- Health Savings Account
- Voluntary Hospital Indemnity (Critical Illness & Accident)
- Voluntary Term Life Insurance
- 401K
- Sick Pay (for applicable states/municipalities)
- Commuter Benefits (Dallas, NYC, SF, and Illinois)
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
