This is a part-time position with a commitment averaging 20 hours per week. As the technical oversight specialist for our managed service vendor, this role requires flexibility in scheduling to align with critical vendor activities. While we aim to conduct business during standard hours, the nature of vendor oversight and system implementations may require substantial evening or weekend availability during certain project phases. These schedule variations are driven by vendor deliverables, deployment windows, and divisional priorities. All hours, regardless of when they occur, count toward the 20-hour weekly commitment. Candidates must be able to adapt their availability based on project demands and critical system needs throughout the engagement.
Key Responsibilities
Technical Governance & Vendor Management
·Serve as agency''s technical authority onSalesforce architectural decisions
·Review and approve all technical designs beforeimplementation
·Conduct code reviews and technical audits ofvendor deliverables
·Evaluate vendor performance against KPIs andSLAs
·Validate vendor estimates and resolve technicaldisputes
Risk Management & Security
•Identify and mitigate technical, security, andcompliance risks
•Ensure solutions meet federal/state securityrequirements
•Review data handling, encryption, and accesscontrol
•Monitor technical debt and enforce remediationplans
Business Partnership & Innovation
•Translate business needs into technicalrequirements
•Provide unbiased build vs. buy vs. configurerecommendations
•Identify opportunities to leverage newSalesforce features
•Drive standardization and reusability acrossimplementations
Hands-On Delivery (As Needed)
•Resolve critical production issues when vendorcannot
•Build proof-of-concepts and develop complexsolutions
•Create technical documentation and knowledgetransfer materials
Required Qualifications
Experience
•8+ years hands-on Salesforce development andarchitecture
•3+ years in senior architect or technical leadroles
•Experience managing external vendors/contractors
•Proven enterprise Salesforce implementations
•Experience with Salesforce implementations ingovernment cloud environments, preferably within the State of Ohio''s technologyinfrastructure
Technical Skills
•Expert proficiency in Apex, LWC, Visualforce, and declarative development
•Deep understanding of Salesforce security and large data volumes
•Experience with integration patterns, APIs, and platforms such as MuleSoft
•Knowledge of DevOps practices and tools such as Copado and Flosum
Certifications
•Salesforce Certified Advanced Administrator (required)
•3+ additional Salesforce certifications
•Active maintenance of all certifications
Core Competencies
•Strong analytical and communication skills
•Ability to make decisions under pressure
•Detail-oriented and able to challenge vendors constructively
Success Metrics
•Vendor delivery quality and on-time performance
•Reduction in post-deployment defects
•Stakeholder satisfaction and technical debt reduction
REQUIRED:
8+ years hands-on Salesforce development and architecture - 8 YEARS REQUIRED
3+ years in senior architect or technical lead roles - 3 YEARS REQUIRED
Experience managing external vendors/contractors
Proven enterprise Salesforce implementations
Experience with Salesforce implementations in government cloud environments, preferably within the State of Ohio''s technology infrastructure
Salesforce Certified Advanced Administrator (required) + 3 additional salesforce certs
Expert proficiency in Apex, LWC, Visualforce, and declarative development
Deep understanding of Salesforce security and large data volumes
Knowledge of DevOps practices and tools such as Copado and Flosum
Experience with integration patterns, APIs, and platforms such as MuleSoft
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