Senior Business Analyst

Job Description (JD) – Senior Business Analyst

We are seeking an experienced Senior Business Analyst with 13+ years of expertise in business analysis, requirements management, stakeholder engagement, process improvement, and digital transformation initiatives. The ideal candidate will act as a bridge between business stakeholders and technical teams, ensuring business objectives are translated into effective solutions that drive organizational growth and efficiency.

Key Responsibilities

• Collaborate with business stakeholders to gather, analyze, and document business requirements.
• Lead requirement elicitation workshops, interviews, and stakeholder meetings.
• Create and maintain Business Requirement Documents (BRD), Functional Requirement Documents (FRD), User Stories, Use Cases, and Process Flow Diagrams.
• Analyze existing business processes and recommend process improvements and automation opportunities.
• Conduct gap analysis, impact analysis, root cause analysis, and feasibility studies.
• Work closely with Product Managers, Project Managers, Development Teams, QA Teams, and Business Users.
• Define acceptance criteria and support User Acceptance Testing (UAT).
• Facilitate Agile ceremonies including Sprint Planning, Backlog Grooming, and Requirement Reviews.
• Ensure solutions align with business goals, compliance requirements, and industry standards.
• Monitor project progress, identify risks, and recommend mitigation strategies.
• Support digital transformation, ERP, CRM, and enterprise application initiatives.
• Mentor junior and mid-level business analysts and contribute to best practices.

Required Qualifications

• Bachelor''s degree in Business Administration, Information Technology, Computer Science, or related field.
• 13+ years of experience as a Business Analyst in enterprise environments.
• Strong expertise in requirements gathering, business process modeling, and stakeholder management.
• Experience working in Agile, Scrum, Waterfall, and Hybrid project methodologies.
• Proficiency in creating BRDs, FRDs, Use Cases, User Stories, Wireframes, and Process Maps.
• Excellent analytical, problem-solving, and communication skills.
• Strong understanding of SDLC and software development processes.
• Experience with data analysis and reporting tools.

Technical Skills

• Jira, Confluence, Azure DevOps
• Microsoft Visio, Lucidchart, Draw.io
• SQL, Excel, Power BI
• Agile/Scrum Methodologies
• Business Process Modeling (BPMN)
• Requirement Management Tools
• UAT Planning and Execution
• Data Analysis and Reporting

Preferred Qualifications

• CBAP (Certified Business Analysis Professional) certification.
• PMI-PBA Certification.
• Experience in Digital Transformation Projects.
• Experience in Banking, Finance, Healthcare, Insurance, Retail, Manufacturing, or Technology domains.
• Knowledge of AI-driven business solutions and process automation.

Key Competencies

• Stakeholder Management
• Strategic Thinking
• Business Process Improvement
• Requirement Analysis
• Decision Making
• Leadership and Mentoring
• Risk Management
• Communication and Presentation Skills
• Change Management