Helpdesk Data Entry Analyst

Hybrid in Indianapolis, IN, US • Posted 18 hours ago • Updated 18 hours ago

Contract W2

Contract Independent

Hybrid

$24/hr

Fitment

Dice Job Match Score™

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Job Details

Skills

ticketing
troubleshoot
customer support

Summary

Job Title: Helpdesk Data Entry Analyst

Location: Indianapolis, IN (Hybrid)
Type: FullTime

About the Role:
Serve as a key link between technology and users by assisting healthcare providers, public health staff, and other stakeholders in resolving system issues and maintaining reliable health data.

Key Responsibilities:

Provide helpdesk support for immunization registry users
Investigate and resolve duplicate or incorrect patient records
Ensure clean, accurate data entry and data integrity
Log all support interactions in the ticketing system
Guide users on best practices for data and record management
Assist with testing system updates and enhancements

Qualifications:

Strong data entry accuracy and attention to detail
Excellent communication and customer service skills
Problemsolving mindset and ability to troubleshoot system issues
Experience with support tools or ticketing systems preferred

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10460158
Position Id: 8880710
Posted 18 hours ago

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