Infrastructure Engineer - NRE

Job#: 3018330

Job Description:

To apply, please email a Word format resume and availability for a 10 minute phone call to Tatiana at . Thank you!

Title: Infrastructure Engineer

Location: 100% Remote (PST Hours)

The Role:

As a Staff Infrastructure Engineer on the Infrastructure Reliability team, you will be a critical part of our efforts to ensure the scalability, availability, and performance of our global network serving millions of players across the world. This role demands deep network architectural knowledge in the Service Provider space, and strong experience operating global scale infrastructure. You should have strong coding skills, a passion for automation, and a focus on reliability engineering to deliver robust and maintainable systems. You will work on network design, traffic analysis and engineering, maintaining CI/CD pipeline and creating tools to enhance observability and streamline troubleshooting for core infrastructure services.

Responsibilities:

Solve complex challenges independently, diagnosing and resolving production issues across globally distributed systems.

Advance our monitoring and observability platforms, driving innovation that keep our infrastructure visible, actionable, and resilient.

Troubleshoot live incidents (on-call rotation) and design resilient solutions to maintain uptime and meet SLAs, continually evolving our infrastructure to improve reliability and adaptability.

Expand and optimize our network footprint, enhancing the scalability, reliability, and efficiency of our network.

Required Qualifications: (if there are Specific Game Requirements, they would be placed here)

5+ years of experience as a senior contributor in a service provider, focused on design and operations for large-scale global networks.

Expertise in protocols such as BGP, IS-IS, label signalling (RSVP-TE, Segment Routing, LDP), MPLS VPNs (both layer 2 and layer 3), multicast signalling.

Experienced in operating large-scale web services with strong expertise in OSI layers 4-7 technologies and global load balancing strategies.

QoS experience across multiple vendor hardware implementations.

Troubleshooting and Incident Response: Skilled at troubleshooting live incidents, with a proactive approach to minimizing downtime and service impact. Familiarity with Root Cause Analysis (RCA) processes to identify, document, and drive long-term solutions to recurring issues.

Automation and Scripting: Proficiency in scripting and programming languages like Python and Golang to drive automation, manage deployments, and create tooling.

Cloud Connectivity: Expertise in AWS connectivity solutions and foundational services (e.g., S3, EC2, EBS). Experience in container management and orchestration with Docker and Kubernetes.

Adaptability: Ability to quickly adopt and adapt to new technologies, frameworks, and cloud-native tools to solve complex problems.

Team Leadership: Proven experience in guiding delivery goals across teams, advocating for best practices, and driving alignment on cross-initiative projects and initiatives.

Excellent Communication Skills: Demonstrates clear, concise, and proactive communication, ensuring effective collaboration, timely information-sharing, and alignment across diverse teams and stakeholders. Desired Qualifications:

Proven experience leading and mentoring a team of engineers, fostering collaboration and technical growth.

Solid foundation in systems and cloud engineering principles and protocols.

Strong ITIL Foundations

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.