IT Technical Support II (Shift: 2pm - 10pm)

Hybrid in Marlborough, MA, US • Posted 2 hours ago • Updated 2 hours ago
Full Time
No Travel Required
Hybrid
$60,000 - $70,000/yr
Fitment

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Job Details

Skills

  • Technical Support
  • Remote Monitoring and Management (RMM)
  • Intune
  • JIRA
  • Networking
  • Active Directory
  • CompTIA A+
  • Network+
  • DNS
  • DHCP
  • ConnectWise
  • Zendesk
  • WAN
  • LAN
  • Microsoft Windows

Summary

**This is for 2nd shift working 2pm-10pm EST**  

**Local candidates to Massachusetts ONLY**

 

Title: IT Technical Support II

Employment Type: Permanent Direct Hire (W2 w/ Full-Time benefits)

Location: Marlborough, MA - first 2+ weeks onsite training M-F then hybrid 

Schedule: No on-call rotation or off hours work

 

Description: Join a growing IT services team where you''ll tackle challenging Level 2 support issues, work with modern Microsoft technologies, and collaborate with a close-knit team that values ownership, learning, and career growth. If you''re looking for more than just password resets and want the opportunity to solve complex technical problems, contribute to infrastructure projects, and build your skills alongside experienced engineers, this is an excellent next step.

 

Required Skills: 

  • Minimum 2 years experience in Help Desk, Technical Support or similar roles
  • Remote Monitoring (RMM tools): ManageEngine, Intune, ConnectWise, etc
  • Ticketing Systems: ConnectWise, Jira, Zendesk, etc
  • Networking: familiarity with DNS, DHCP, LAN/WAN, and related concepts
  • Active Directory and Windows environment support
  • CompTIA A+ or Network+ Certifications (highly preferred)
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10410688
  • Position Id: 9064754
  • Posted 2 hours ago
Contact the job poster
Kyle Rogers

Kyle Rogers

Recruiter @ SeaGlass IT
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