Apply Now

Help Desk Technician

Rolla, MO, US • Posted 9 hours ago • Updated 9 hours ago

Full Time

On-site

Fitment

Dice Job Match Score™

🧠 Analyzing your skills...

Job Details

Skills

Semiconductors
Marketing Operations
Technical Support
Design Documentation
Assembly
Computer Hardware
Computer Networking
Issue Tracking
Documentation
Training
Inventory Management
Help Desk
Storage
Collaboration
IT Operations
Science
Insurance
Screening

Summary

Brewer Science, Inc. is a major innovator of high-technology solutions for the semiconductor / microelectronics markets. We are currently seeking a purpose-driven candidate with an ownership mentality to fill an open position as a Help Desk Technician. This position will be located in Rolla, MO.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position.

Summary:
Help Desk Technicians provide IT support to employees in response to requests and create documentation. They also participate in planning, design, documentation, and assembly of IT systems and infrastructure at Brewer Science.

Responsibilities:

Serve as the primary contact for users seeking technical assistance, responding promptly to inquiries via phone, email, in-person, service ticket, or chat.
Diagnose and resolve common hardware and software issues, such as printer problems, software installations, networking, password resets, and other computer-related technology.
Accurately log, document, and track support requests and resolutions in the help desk ticketing system, ensuring detailed records for follow-up and analysis.
Identify and escalate more complex or unresolved issues to senior level technicians and specialists or other IT teams, providing necessary context and documentation.
Assist users with basic training and guidance on software applications, system features, and best practices.
Assist in the setup, configuration, and deployment of new computers, workstations, and peripheral devices.
Assist in inventory management for IT related devices, organization of the Help Desk and IT storage areas, and electronic recycling.
Collaborate and work with the enterprise applications and IT Operations teams.

Education & Credentials:

2+ years of related experience or
An equivalent combination of education and experience.

Benefits
At Brewer Science, we are a Top Workplace, Certified Employee-Owned, Certified B Corp , and GreenCircle Certified Zero Waste to Landfill. By joining Brewer Science, you will be eligible to receive benefits including:

Medical, dental, vision, life, long- and short-term disability, identity theft protection, and pet insurance
Paid leave, including community service leave, wellness breaks, and other special leave
Employee stock ownership, 401k, and bonus plans
Educational assistance & employee assistance program

Application Process: To apply for this position please complete the online application. This position is open until filled. Screening will begin immediately.

Equal Employment Opportunity - M/F/Disability/Veterans

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: RTX15fa56
Position Id: 20c264095a0ed20d4db0c18bc68e9317
Posted 9 hours ago

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Help Desk Analyst

No location provided

•

Today

Help Desk Analyst At B&A, we foster and embrace a distinct set of values that we live by and instill in all aspects of our organization: dedication, commitment, partnership, trust, and recognition. We have incorporated these values into successful delivery for our customers since 1988. B&A believes in ensuring its employees feel deeply connected to B&A, recognizing successes and hard work, and providing continuous opportunities to learn and grow. Our people are entrepreneurial thinkers that com

Full-time

Help Desk Analyst

Remote

•

3d ago

Immediate need for a talented Help Desk Analyst. This is a 12+months contract opportunity with long-term potential and is located in U.S(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:26-19888 Pay Range: $20 - $25/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Provide first-level technical support to end

Easy Apply

Contract

$20 - $25

Associate Service Desk Technician - Tier I (SCA 8:00 am-4:30 pm ET Mon - Fri/)

No location provided

•

Today

GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to provide first-tier technical support to Veterans and VA providers. This role focuses on delivering outstanding customer service while assisting users with mobile device setup, application support, login troubleshooting, and basic hardware/software issues across platforms such as iOS, Android, Windows, and web-based video solutions. Success in this role

Full-time

USD 45,000.00 - 47,500.00 per year

Technician, IT Support (Temp)

No location provided

•

Today

Job Description Salary Range $24.07 - $30.00/hour Financial compensation packages may be higher or lower than what is listed, and will ultimately depend on factors including relevant experience, internal equity, skillset, knowledge, geography, education, business needs and market demand. Responsible for supporting associates with the setting up or replacing of new workstations and peripherals, processing new hire and separation requests and processing then documenting tasks or tickets. Provi

Full-time

USD 24.07 - 30.00 per hour

Search all similar jobs

More jobs at Brewer Science, INC. in Rolla, MO