IT Business Consultant/Technical Support

Job Description:

Job Title: IT Business Consultant

Location: Remote

Type: Full Time/W2 with Infinite Computer Solutions

Job Description:

This job is significant to the growth of our business as it involves supporting a new client through the implementation process. The Implementations Forms Consultant plays a critical role in the success of the deployment, configuration and set up of the DNA core software.

What does a great IT Business Consultant do?

• Be part of a rewarding unique and challenging position within Implementations
• Thrive in a high energy position which provides a good compensation package and allows you to work with clients directly
• Gain exposure to a diverse group of products which integrate into DNA
• Assist with both day-to-day Implementation projects as well as Professional Services engagements

Basic Qualifications for Consideration:

• Capable of multitasking within a fast-paced demanding environment
• Technical and analytical background troubleshooting Windows, including workstations and servers
• Experience working directly with multiple levels of client leadership in a delivery/consulting capacity.
• Ability to explain technical concepts to non-technical project stakeholders.
• Manage multiple projects with competing priorities, understanding how and when to shift focus to meet project timelines
• Experience working remotely and at client locations
• Knowledge of Oracle and MS SQL Server databases
• Online and printed media Desktop Design
• Knowledge of printers and peripherals installation, configuration and troubleshooting
• Experience working with Adobe Acrobat and Microsoft Office suite
• Strong verbal and written communication skills, and excellent customer service skills
• Superior attention to detail, and a resourceful problem solver
• Team player who strives for excellence
• Minimum 5 years experience required

Preferred Skills, Experience, and Education:

• Experience working with large enterprise application systems
• SQL development
• Experience with HTML5 and CSS
• Knowledge of SSL as it relates to client-server communications
• Experience with Fiserv DNA and WMF technology
• Experience with Nexus Evolution software
• Experience with Fiserv Nautilus or Hyland OnBase ECM
• Familiarity with Wolters Kluwer and Ascensus forms module
• Knowledge of DocuSign

Travel required:

Up to 25%