System Administrator (Local to Pennsylvania)

Position: Technology Coordinator (IT Coordinator)

Duration: Short-term contract with possible extension
Work Mode: 100% Onsite
Interview Mode: Virtual

Job Summary:

Looking for a hands-on Technology Coordinator with strong experience in IT support, systems administration, and network maintenance. This role involves managing IT infrastructure, troubleshooting issues, and providing technical support in an onsite operational environment.

Key Responsibilities:

• Troubleshoot hardware, software, and network connectivity issues
• Perform diagnostics, identify faults, and implement solutions
• Maintain logs of incidents, resolutions, and service requests
• Coordinate with vendors for maintenance and support
• Perform systems administration:
  • Manage user accounts and network access
  • Maintain system configurations and logs
  • Ensure compliance with IT policies and standards
  • Conduct system audits and manage backups
• Install and configure IT equipment and software:
  • Set up hardware components (memory, network cards, etc.)
  • Install and configure operating systems and applications
  • Test systems for proper network functionality
• Maintain IT systems and infrastructure:
  • Perform preventative maintenance
  • Manage warranties and service contracts
• Provide end-user support:
  • Resolve technical issues and respond to queries
  • Conduct user training sessions
  • Identify training gaps and recommend improvements
• Perform administrative and coordination tasks:
  • Prepare reports and documentation
  • Communicate with internal teams and stakeholders
• Support application development and process improvement:
  • Analyze current systems and workflows
  • Recommend automation and system enhancements
  • Assist in implementation of new solutions
• Manage IT inventory and assets:
  • Track hardware/software inventory
  • Handle procurement and vendor coordination
  • Ensure proper disposal of obsolete equipment and data security
• Administer tablet/kiosk systems (user access, troubleshooting, and issue tracking)

Required Skills & Experience:

• Minimum 5 years of experience in:
  • Technical support (hardware & software)
  • Call tracking and ticketing systems (e.g., ServiceNow or similar)
  • Managing IT support issues

Preferred Qualifications:

• Bachelor’s degree OR equivalent hands-on experience

Additional Notes:

• This is a fully onsite, hands-on role (no remote work)
• Candidates should be comfortable working in an operational/field environment
• Contract may extend based on business needs