Functional Analyst
Baltimore, MD (Onsite Job)
6 Months+ CTH
100% Onsite in Downtown Baltimore, MD (Canton)
Inperson Interview Required
Must have:
Data Entry, Claims Processing, MS Office, (Excel)
PURPOSE:
Provides Operations Support by obtaining facts; analyzing problems; designing solutions; developing testing methods; conducting and documenting tests; providing operating information to customers.
ESSENTIAL FUNCTIONS:
50% Research and improve operations by examining and researching systems problems by obtaining facts, analyzing problems/identifying root cause recommending and facilitating resolution.
20% Supports operations systems by providing operating information to customers; answering questions; providing training.
20% Contributes to operations analysis and organization success by welcoming related, different, and new requests; helping others accomplish job results, development of Standard Operating Procedures (SOP) and other essential documentation,
5% Verifies operations systems by developing testing methods; conducting and documenting tests.
5% Improves operations analysis job knowledge by attending training sessions; reading technical publications.
Qualifications
Education Level: Bachelor's Degree
Education Details: Business Administration
Required Experience: 2 years experience in (level 2 or above) operational role.
In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
Preferred Qualifications
Knowledge, Skills and Abilities (KSAs)
Ability to recognize, analyze, and solve a variety of problems., Proficient
Highly proficient in Microsoft Office and similar applications., Proficient
Organized, detail-oriented while meeting strict deadlines. , Proficient
Excellent communication skills both written and verbal., Proficient
Demonstrate ability to work independently, Proficient
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