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ServiceNow Certified Application Developer/Administrator

Evendale, OH, US • Posted 1 hour ago • Updated 1 hour ago

Full Time

On-site

$120,000 - $160,000/yr

Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

ServiceNow
ServiceNow Administration
ServiceNow Integration
ServiceNow Certified
ITIL v3
ITIL v4
FedRamp
ITIL
Dashboard
Issue Resolution
ProVision
Production Support
Reporting
Scrum
System Monitoring
Agile

Summary

Job Role: ServiceNow Certified Application Developer

Location: Evendale, OH

Job Description:

Must Have Technical/Functional Skills

ServiceNow Development and Administration/Integration
ServiceNow Certified Application Developer
ITIL v3 or ITIL v4

Profiles will not be considered for anyone who does not have an active SN certification through the following Portal: _certificate

Roles & Responsibilities

About the job

ServiceNow Developer/Administrator you will work in a fast-paced Agile environment supporting the ServiceNow Platform. You will administer and support multiple FedRamp ServiceNow instances to meet the unique business needs of our users and stakeholders. You will work with cross functional teams including architects, business analysts, developers, product owners and other stakeholders to understand, and provide solutions across different applications on the ServiceNow Platform. You will perform production support including incident resolution and troubleshooting.

What you will do

Configures and develops on the ServiceNow platform including routine changes or configuration and adjustments as requested
Provision, install, configure, operate, and maintain the ServiceNow platform
Perform daily, weekly, monthly system monitoring, verifying the integrity and availability of ServiceNow applications
Collaborate with Platform and Delivery teams to perform ServiceNow upgrades and patching. Coordinate system updates across different instances, ensure latest patches, and configuration changes
Assist with report configuration, dashboards, and maintenance and performs operational administrative tasks, as needed
Actively collaborates with other teammates to perform code reviews, discuss new developments and projects, and shadow other junior admins/developers as needed
Support the administration for Production and non-prod instances
Collaborate with the Production Support and ServiceNow Operation teams to monitor support cases
Document administrative processes and issues resolution
Working with business line stakeholders to develop clear requirements.
Participate in the daily scrum meeting and other related Agile ceremonies
Responsible for performing daily administration, issue resolution, and troubleshooting of the ServiceNow platform for any reported problems across all instances.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10217521
Position Id: 8952358
Posted 1 hour ago

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