O Datasphere, Inc. has been providing project management, software development and IT staff augmentation services to our clients in the Midwest and throughout the U.S. since 1996. We are an approved vendor on contract to provide software development and IT staff augmentation services for the States of Illinois, Michigan, Minnesota, Iowa, and Wisconsin. We also provide these services to businesses, as well as local and county governments, in the Midwest and nationwide.

Our client is looking for an On-Base Administrator/Developer to support, maintain, and develop additional functionality with OnBase

In 2019, client implemented a solution using OnBase by Hyland to support the following:

• A web-based filing portal, to allow insurers to file various documents electronically into OnBase, greatly reducing the efforts formerly required to handle paper filings
• Generation and editing of associated documents generated
• Business process workflow, collecting the dates of work and transactions within the office
• Automating the review of documents and approvals of requests, and
• Reminding staff to complete tasks in a timely manner.

Tasks

• User support and triage of issues, and timely resolution of assigned tickets
• Identifying patterns of tickets to isolate true root cause and propose solutions and/or changes
• Understanding business requirements to achieve desired outcomes, while adhering to agency policies and procedures
• Suggesting, and demonstrating, conceptual designs to improve the user experience
• High quality module configuration and design using low-to-no-code approach, with minimal oversight
• Communication of important updates and/or necessary changes to Management, where appropriate
• Recommendation for design improvements to existing solutions
• Standard development environment requirements, to include documentation and task tracking
• Support for other IT team initiatives as needed

Knowledge, Skills and Abilities Required:

• Strong communication skills, including verbal (phone/video) and written (email)
• Strong analytical, organizational, and task management skills
• Desire and ability to actively participate in business requirements gathering sessions and technical reviews

NOTE: Must be WI resident or willing to relocate WITHIN 30 DAYS FROM DESIGNATED START DATE. Hybrid. Primarily remote but candidate must be available to come onsite as needed. Weekend coverage is very rare but could be needed later on in project.

Location: Madison, WI (Hybrid)

Contract: 1 years

Skills Required:

• 5+ years - Building OnBase low-to-no code solutions, following Hyland best practices and design methodology:
• o Workview standalone applications
• o Workflow standalone lifecycles
• o Workflow/Workview combined solutions
• o Document Composition templates
• 5+ years - Design thinking determine and work toward an outcome, not just following a list of steps
• 5+ years - Troubleshooting pre-existing OnBase solutions with minimal existing documentation
• 5+ years - Working directly with business users to resolve production issues timely and correctly
• 5+ years - Creating and editing business process and technical documentation
• Completed or recently renewed OnBase Certified Workview Developer (OCWV) (Hyland Certified OnBase WorkView Administrator) certification, within the past 4 years
• (Include a copy with your application)

Skills Desired A plus to have:

• State and/or Local Government work history
• IT Service Management (ITIL) certification (include on resume)
• Jira experience (user/and or developer)
• Windows Server administration experience
• Agile and Waterfall SDLC (and the ability to determine the best approach given a business need)
• Records Retention (the process in general, how it works)
• OnBase Reporting Dashboards experience
• Microsoft Visio experience
• Microsoft SharePoint experience
• Database reporting experience
• Any CompTIA certifications (Include on resume)

*** Rate depends on experience

*** Candidates authorized to work in the US are encouraged to apply. We can accept H1b, , TN, and other valid work visas for IT. However, we cannot accept OPT or CPT visas at this time.

*** Companies submitting candidates should only submit direct W2 employees for this position.

Please submit your resume by using the "URL" below