Idealforce has contract to hire position available immediately for a Architect - Security Architect to join our customer in Phoenix,AZ. This is Hybrid Position.Please find below additional details about this job. Only Local Candidates are considered for this role.
Job Summary:
IT Help Desk Operator:
Answering incoming calls for IT-related support.
Provide triage/troubleshooting steps to resolve complex technical issues related to Internet connectivity, PC/Desktop systems, printers, etc.
Assist with Active Directory password resets, VPN tunnel configurations, etc.
Provide excellent customer service in high stress or contentious situations.
Work with vendors to identify root cause issues.
Coordinate system outages to leadership and work with Tier II and III teams to keep customers informed on progress.
Required Skills
IT Help Desk Experience
Preferred Skills
CompTIA A+ certification
Previous experience working for DPS or law enforcement
Attachments
THIRD PARTY CANDIDATES: Email your candidate/s resume to jb dot resumes at idealforce.com along with the following details: Rate, Current location and Availability.
Disclaimer :The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
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