Servicenow Project Manager

Description
Project manager for Service Management Transformation. The Project Manager will manage multiple projects supporting a broader program. Responsible for end-to-end management and delivery of a highly complex, highly regulated material change project across multiple departments within a single business unit. Responsible to drive, track and plan execution activities, with scope of their programs. Responsible for ensuring plans exist and are executed in support of the organization's strategic goals and key priorities. Drives delivery of the committed deliverables and achievement of the success metrics/TBOs. Responsibilities include: Manage Project Scope, Timeline and Budget/Expenses; Obtain and align resources to key project roles; establish clearly defined responsibilities and accountabilities; Oversight/Manage/Lead project execution, integration and implementation; Risk Management and Mitigation Planning; Readiness/Change Adoption/Stakeholder Management; Quality Assurance, ensure that all applicable change requirements are satisfied; Acts as the primary point of contact and integration for the project. Responsible for communicating project status across delivery teams and cross-functional stakeholders. Adhere to Enterprise Change standards for Program and Project Management (Program deliverables, tollgates, PPRT System of Record updates, change controls, Permit to Build requirements and more)
Top Skills Details
Project management,servicenow
Additional Skills & Qualifications
Results-oriented leader who can develop and manage relationships based on trust, teamwork and knowledge
Strong business, financial, technology and program/project management acumen
Proven ability to resolve program and project issues and mitigate risk by negotiating solutions that meet expected results
Data analysis skills and ability create executive quality materials within tight timeframes with limited direction from management
Excellent written/verbal communication and presentation skills at an executive level
Experience with Agile/Waterfall Methodologies, Enterprise Change Standards for Programs and projects SDLC, Waterfall, Agile (PPRT management, deliverables and tollgates for both programs and projects)
Proficient with standard tools such as PPRT, Jira, MS Project, PowerPoint, Excel, PMMT, TPAS, SharePoint, etc.
Ability to connect dots and articulate clear and concise status and action plans to resolve issues and risks and at the right level of detail for the audience
Desired Skills
IT Infrastructure
Bachelor's degree or equivalent experience
Knowledge of ITIL and Service Lifecycle Management
ITIL or PMP Certified
Job Type & Location
This is a Contract position based out of Charlotte, NC.
Pay and Benefits
The pay range for this position is $60.00 - $70.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Charlotte,NC.
Application Deadline
This position is anticipated to close on Feb 5, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.