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IT Support Specialist

Lincoln, NE, US • Posted 4 days ago • Updated 10 hours ago

Full Time

On-site

Fitment

Dice Job Match Score™

⭐ Evaluating experience...

Job Details

Skills

Technical Support
Computer Hardware
Dependability
Work Ethic
Customer Service
Microsoft Dynamics CRM
Microsoft Exchange
Help Desk
Training
Analytical Skill
Problem Solving
Conflict Resolution

Summary

IT Support Specialist
Lincoln, Nebraska, USA

The IT Support Specialist provides technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. As the face of IT for all users in the company, this role requires a persistent and dependable work ethic with strong customer service skills.

This is a position in a highly collaborative environment working with other skilled professionals. The role offers competitive pay and vast opportunities for growth within the organization.

Now offering a 4.5-day workweek!

Responsibilities
Provide helpdesk support and resolve problems for end users.
Monitor and respond quickly to requests received through our internal task order system.
Responsible for the maintenance and operations of computer systems and networks.
Responsible for Microsoft Dynamics CRM and Microsoft Exchange site maintenance and operations
Assume other duties as assigned.

Skills/Knowledge/Abilities Preferred
Desire to support local users in a helpdesk role; experience preferred, but training is provided.
Self-motivated individual who enjoys working in a fast-paced, ever-changing environment.
Ability to perform effectively in a team-oriented environment.
Ability to quickly learn new technologies and business functions.
Strong analytical skills to determine effective approaches to business solutions.
Organization and problem-solving skills.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10200027
Position Id: 9487235e64ce267c95669e2c311ffa96
Posted 4 days ago

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