Team Lead, Field Support

• Posted 1 day ago • Updated 1 day ago
Full Time
On-site
Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

  • Team Leadership
  • Leadership
  • Analytical Skill
  • Administrative Support
  • Quality Assurance
  • Training
  • Data Entry
  • Pricing
  • Retail
  • Microsoft Excel
  • Google Drive
  • Communication
  • Organized
  • Multitasking
  • Management
  • Bilingual
  • English
  • Spanish

Summary

Job Description

Lead, Support, and Elevate Claims Excellence - All From Home!

Position: Team Lead, Field Support
Location: Remote (USA)
Work Setup: Work From Home (Non-Driving Role)

What We're Looking For
2+ years of related experience
1+ year of experience handling complex and/or commercial claim valuations
1+ year of Team Lead or leadership experience
Strong analytical, organizational, and communication skills

Responsibilities

  • Provide administrative support to the Supervisor as needed.
  • Assist the Supervisor and assign claims to Field Support Representatives as needed.
  • Complete QA reviews on all trainee claims.
  • Provide support to the Field Support team, answering questions and offering guidance on processing and pricing.
  • Work with Claims Supervisor and Field Support Employees to increase accuracy and efficiencies within the department.
  • Assist in group and/or remote training sessions as needed.
  • Assist with additional pricing on trainee claims.
  • Process field claims (data entry/pricing), as required

Qualifications

  • High School Diploma/GED
  • 2 years' experience in valuating contents claims
  • 1 year experience in valuating complex and/or commercial claims
  • Previous experience in administrative roles and/or retail roles
  • Strong Computer Skills (MS Office/Excel, Google Drive, etc)
  • Excellent communication skills
  • Excellent knowledge of exclaim
  • Highly organized and able to multi-task
  • Able to work independently
  • Exceptional time management skills
  • Demonstrated ability to adapt to change and new technology
  • Willingness to learn and continuously improve
  • Prior administrative experience would be considered an asset
  • Bilingual - English & Spanish would be considered an asset

#LI-JC3 #LI-Remote
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90922487
  • Position Id: 24484866
  • Posted 1 day ago
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