Proposal Developer - US Loss Adjusting

Job Description

We're Hiring: Proposal Developer
Location: Work At Home

Why Join Crawford & Company?
Excellent Crawford Benefits That Empower Financial, Physical, And Mental Wellness
Generous Employee Referral Bonus Program
Access To Multiple Employee Discounts

Role Overview:
Delivers technical and administrative expertise throughout the RFP and RFI response cycle, ensuring proposal responses accurately reflect the Company's capabilities, value, and benefits across U.S. Loss Adjusting services
Oversees the full lifecycle of each RFP-from initial intake through final submission-while independently coordinating multiple concurrent RFP efforts that contribute directly to corporate revenue objectives
Leads cross-functional subject matter experts in shaping the strategic positioning of proposal responses, producing high-quality, client-focused documents that meet or exceed client expectations and effectively articulate value within the loss adjusting industry

Responsibilities

• Providing technical and administrative support for the RFP (Request for Proposal) and/or RFI (request for Information) processes, collaborating with various departments to gather necessary information for Loss Adjusting proposals.
• Serve as a project manager for proposal responses, leading end-to-end execution by coordinating kickoff and working sessions with the opportunity owner, developing and managing a detailed workback schedule, and tracking outstanding items and responses to ensure timely, high-quality submissions.
• Use the RFP knowledgebase (SalesEdge/Qvidian) and other current documents or papers to write relevant, strategic, concise, and complete responses to RFP questions.
• Leverage writing skills and creativity to customize responses to address specific questions of the RFP with the understanding that our primary source of content is the RFP knowledgebase/database and/or input received from selected subject matter experts.
• Perform quality and compliance checks throughout the RFP process to ensure clarity, consistency, and accuracy of response message and compliance with Department and Company standards and requirements.
• Working in MS Office products and SalesEdge/Qvidian.
• Ensuring timely and accurate tracking of opportunities to ensure timely responses.
• Supporting proposal workflows from the initial receipt/assignment of the RFP/RFI through document preparation and final submission.
• Enabling the organization to respond efficiently to public and private funding opportunities.
• Ensuring compliance with all relevant guidelines and requirements as set out and documented by the Department/Company.
• Participate in special projects and complete other duties as assigned.

Qualifications

• A bachelor's degree or an equivalent combination of education and work experience is required.
• A bachelor's in business administration, journalism, communications, or similar disciplines is preferred.
• 3 or more years of relevant experience in marketing and communications roles.
• Experience at a large, B2B-focused enterprise is an asset.
• Experience in insurance claims handling and/or risk-related industries a plus.
• Previous experience in RFP writing skills and techniques.
• Previous experience with SalesEdge/Qvidian a plus.
• Familiarity with insurance claims management and loss adjusting is an asset.
• Ability to create and manage effective relationships with cross-functional partners at various levels of the organization.
• Frequent interaction with internal and external customers and other department personnel primarily to exchange information to solve problems. Ability to adapt to a changing environment as programs/procedures change.
• Excellent oral and written communication skills.
• Proficient in Microsoft Office applications. Including knowledge of office automation tools for word processing, spreadsheets, databases and PowerPoint.
• Basic knowledge of layouts, typography, line composition, color, and other graphic design fundamentals
• Familiar or proficient in Adobe Creative Suite including Illustrator, Photoshop and InDesign is an asset
• Ability to contribute individually and participate in cross-functional teams.
• Advanced problem-solving skills and analytical ability to make decisions based on standard policies and procedures.
• Task-oriented, and creative problem solver, with strong work ethic and positive attitude.
• Ability to effectively work with all levels of management.
• Ability to work concurrently on several RFPs at a given time.
• Experience in the loss adjusting industry is a strong asset, enabling the development of accurate, credible, and value-driven proposal responses that resonate with clients and buyers.

Physical Requirements:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to talk and hear.
• Ability to see and read.
• Reaching and manual dexterity for operating computer keyboard.
• The employee is required to extend hands and arms in various directions in order to handle files and associated paperwork; use hands/fingers in repetitive motion in keyboard usage; use hands/fingers to efficiently utilize a writing instrument.
• Stooping kneeling, crouching, crawling, standing, sitting, walking, pushing, pulling, is relative to office files, etc..
• Expressing or exchanging ideas by means of the spoken word is required, as well as the ability to convey detailed/important instructions in an accurate manner.
• Ability to frequently talk or hear on a telephone and receive detailed information through oral communication is required.
• Exertion up to 20 pounds of force is occasionally required and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Visual activity requirements are those of Clerical Administrative. This is a minimum standard for use with those whose work deals largely with preparing and analyzing data and figures, accounting, computer terminal, extensive reading, operation of machines, and using measurement devices.

#LI-EM3 #LI-REMOTE

About Us

Why Crawford?

Because a claim is more than a number - it's a person, a child, a friend. It's anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We're looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at

When you accept a job with Crawford, you become a part of the One Crawford family. And as part of the One Crawford family, we offer a comprehensive Total Rewards package to our employees to assist with their financial, health/wellness, continuing education/training and other needs:

• Competitive base pay

- The Pay Range/Salary represents the anticipated low and high pay that may be offered for this position. To determine the actual offer, Crawford considers a wide range of factors including the candidate's previous experience and education, market rates, minimum pay requirements for the applicable jurisdiction, business segment, supply/demand, and scheduled hours.

• BonIncentive Pay and other Performance-Based Rewards, if applicable.
• We offer a well-rounded benefits package that encourages wellness and helps our employees to be an educated healthcare consumer. The core benefits* offered include:

- Medical, Dental and Vision Plans
- Prescription Drugs
- HSA, HRA, and FSA Accounts
- Paid Holidays, Vacation and Sick Leave
- 401(k) Retirement Plan
- Tuition Assistance
- Paid Parental Leave
- Supplemental Health Benefits

Other Benefits currently available at no cost include: - Enhanced Mental Health Support
- Virtual Physical Therapy
- Caregiving Services
- Life Assistance Program
*The above information highlights some of the benefits currently available to eligible full-time employees.

• Training programs that promote continuous learning and career progression while enhancing job performance.
• Sustainability programs that give back to the communities in which we live and work.
• A culture of respect, collaboration, entrepreneurial spirit and inclusion.

Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.