Product Service Engineer 3

Chillicothe, IL, US • Posted 2 days ago • Updated 8 hours ago
Full Time
On-site
USD $58.00 - 63.00 per hour
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Computer Hardware
  • Continuous Integration
  • Cross-functional Team
  • Product Support
  • NPI
  • Reporting
  • Team Leadership
  • Mechanical Engineering
  • Electrical Engineering
  • Problem Solving
  • Conflict Resolution
  • Microsoft
  • Computer Networking
  • Telematics
  • Soft Skills
  • Communication
  • Physical Layer

Summary

  • Location: Chillicothe, Illinois
  • Type: Contract
  • Job #107100

Job Title : Product Service Engineer 3
Location : Chillicothe, IL
Job Type: W2 Contract
Expected hours per week: 40 hours per week
Schedule: On-site
Pay Range: $58-63 per hour
Job Description:

Position's Contributions to Work Group :
Serve as primary DSN contact for CI Command products to provide troubleshooting and diagnostic support for software and on-board hardware issues
Support ongoing NPI/CPI Product Support activities for CI Command
Typical task breakdown:
Daily resolution of open DSN tickets
Regular communication with cross functional team to progress product support deliverables for NPI programs
Interaction with team :
Working with an internal global team both independently and with a team.
Team Structure
Reporting directly to the work director and team lead. 15-20 others on the team.
Years of experience: 5-7 years of relevant experience
Degree requirement: BS Mechanical Engineer, or Electrical Engineer with 5-7 years of relevant experience or Associate degree or Equivalent with 8-10 yrs experience system troubleshooting. Will Accept Master's Degree with 3-5 of relevant experience.
Do you accept internships as job experience: No
Are there past or additional job titles or roles that would provide comparable background to this role:
Top 3 Skills
Technical problem solving
Excellent written and verbal communication skills
Ability to take initiative to learn quickly

Additional Technical Skills
Technical problem solving
Knowledge of Microsoft Applications
Experience with construction equipment technology solutions
Experience with jobsite networking infrastructure
Experience with automotive or mobile equipment telematics
Soft Skills:
Excellent written and verbal communication skills
Ability to form strong relationships within our partner organizations
#L1-NG1
#INDOEM
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10111081
  • Position Id: e84cfc0ff44916663d2624c6f7fb87e3
  • Posted 2 days ago
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