Service Plan Administrator

Your role

BeaconMedaes is looking for a full time Service Plan Administrator to join our team. This is a fantastic opportunity for someone who is a motivated self-starter and has a track record of delivering exceptional customer service.

Job Location: Rock Hill, SC or New Braunfels, Houston.

Roles and responsibilities will be focused on the following:

Under the general direction of the Service Coordinator Lead/Manager the incumbent is expected to assist in the daily and administrative routines.

• Maintain and renew service contracts in SAP for all regions
• Perform and monitor service contract invoicing
• Maintain service contract files in accordance with quality procedures
• Assist in reporting service contract information and performance to regional and corporate management
• Assist in integration of new service products into the service contract system
• Provide best possible support by developing, maintaining relationships with regional sales, service and support staff
• The incumbent is expected to take whatever action is appropriate and required to get the job done and to establish and maintain communications with all people/employees considered necessary to get the job done
• Maintain new product information (i.e. extended warranty program literature for promoting aftermarket service products).
• Maintain confidentiality.

Perform other duties as assigned.
To succeed, you will need

Experience

• Proven hands on experience with SAP
• Proven communication skills, both written and verbal
• Positive attitude, self-starter and capable of multi-tasking, managing projects and working effectively with colleagues
• High energy and willingness to provide high level of customer support

Education

• Two year college degree or equivalent experience.

Skills

• Proficiency in Microsoft Office/Excel/Word and PowerPoint
• Self-Directed/ Disciplined
• Team-Oriented
• Organized
• Positive Attitude and Service-Oriented
• Flexible to change
• High Level of Integrity

In return, we offer

Here at BeaconMedaes, we play a vital role in helping healthcare facilities sustain patients when they are at their most vulnerable - and innovation is a huge part of our lifeblood. Our brand promise, "Life is in the Details," represents one of our core values, as patient lives literally depend on our work. And when new employees join our team, we strive to ensure they understand that medical gas is a life-safety system and a critical asset in healthcare facilities. One day, one of our moms, dads, grandparents, or children could be a patient - and we aim to ensure that every solution we provide is up to the standards that we would want for them.

Further, we know that the longevity and success of BeaconMedaes would not be possible without our people - the BeaconMedaes family. We are supported by employees who are passionate about taking care of customers, and we know that this passion is the key to our prosperity.

At BeaconMedaes we offer attractive benefits including:

Excellent compensation package, including a flexible benefits plan, and 401 (k) retirement plan

Health insurance/ Dental insurance/ Vision insurance

Paid time off

Life & Disability insurance plans

Various wellness programs

Voluntary benefit programs available including pet insurance, legal plans, identity protection, etc.

We offer education assistance after 1 year of employment

Opportunities for professional development

We provide a collaborative, inclusive, and flexible work environment

Start your career journey with us and learn what it means to be part of the BeaconMedaes family. We offer a wide range of interesting roles and many opportunities to grow and thrive.

BeaconMedaes LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We offer reasonable accommodation for any part of the employment process due to a disability. Please call the HR team at on a case-by-case basis.

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Job location

This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our office in Rock Hill, SC or New Braunfels, Houston.

Contact information

Talent Acquisition Team: Geetika Tewari

BeaconMedaes

BeaconMedaes is a trusted global partner in safe, compliant, and innovative technologies for critical gas, liquid and vacuum supply and distribution. The brand supports hospitals, laboratories, research and veterinary facilities with reliable solutions, uninterrupted supply, and expert service. Through 24/7 support, proactive maintenance, and hands-on training, BeaconMedaes helps customers minimize risk and advance scientific and medical progress. Since 2006, BeaconMedaes has been part of the Atlas Copco Group as its global competence center for medical and life science solutions.

Visit the BeaconMedaes website

Company: Atlas Copco Group

Functional area: Service Location: US - United States City: Rock Hill, SC On-site/remote: Hybrid Brand: BeaconMedaes Company Name: BeaconMedaes LLC Date of Posting: June 16, 2026 Last day to apply: October 1, 2026