Epic Willow Ambulatory Analyst

Willow Ambulatory Consultant

Role Overview

We are seeking a highly experienced Willow Ambulatory Consultant to support the design, build, optimization, and ongoing support of Epic Willow Ambulatory workflows. This role requires deep expertise in Epic systems and pharmacy operations, with a strong preference for candidates who are former Epic employees and bring insider knowledge of best practices and architecture.
The ideal candidate will have hands-on experience implementing and optimizing Willow Ambulatory within complex healthcare environments, with additional exposure to Specialty Pharmacy and Willow Inventory modules.

Key Responsibilities

• Lead and support Epic Willow Ambulatory implementations, upgrades, and optimization initiatives
• Collaborate with clinical, operational, and IT stakeholders to design efficient pharmacy workflows
• Configure, build, test, and deploy Willow Ambulatory solutions aligned with organizational needs
• Provide subject matter expertise on medication management, dispensing workflows, and regulatory compliance
• Conduct system analysis, troubleshooting, and issue resolution across pharmacy systems
• Support integration efforts between Willow and other Epic modules (e.g., Beacon, Resolute, Cadence)
• Develop and maintain documentation including workflows, system specifications, and training materials
• Lead or participate in end-user training sessions and post-go-live support activities
• Identify opportunities for system optimization and performance improvement
• Ensure adherence to Epic best practices and governance standards

Required Qualifications

• Former Epic employee (REQUIRED) with direct experience supporting Willow applications
• Epic certification in Willow Ambulatory (or Willow Inpatient with relevant ambulatory experience)
• 4+ years of hands-on Epic Willow experience (implementation and/or optimization)
• Strong understanding of pharmacy operations and medication workflows in ambulatory settings
• Proven experience in system configuration, build, testing, and troubleshooting
• Excellent communication skills with the ability to work cross-functionally
• Experience leading or supporting full lifecycle Epic implementations

Preferred (Nice-to-Have) Qualifications

• Experience with Specialty Pharmacy workflows, including prior authorization, benefits investigation, and refill management
• Experience with Willow Inventory module (supply management, procurement, inventory tracking)
• Additional Epic certifications (e.g., Willow Inventory, Beacon, or other related modules)
• Experience working in large, complex health systems or multi-site environments
• Familiarity with regulatory requirements (e.g., 340B, DSCSA compliance)
• Consulting experience with client-facing delivery experience

Key Competencies

• Deep functional expertise in Epic pharmacy applications
• Strong analytical and problem-solving skills
• Ability to translate clinical workflows into system functionality
• Effective stakeholder engagement and communication
• Detail-oriented with a commitment to quality and accuracy

Work Environment

• Remote or hybrid (depending on client needs)
• Travel required for key project phases, including go-live support and milestone meetings
• Flexibility to be onsite during critical implementation periods

Why Join Us

• Opportunity to work on impactful healthcare transformation initiatives
• Collaborative environment with high-performing Epic professionals
• Exposure to cutting-edge pharmacy workflows and technologies

Job Type & Location
This is a Contract position based out of New Orleans, LA.
Pay and Benefits
The pay range for this position is $80.00 - $90.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on May 18, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.