Monitoring Tools Engineer

Warren, MI, US • Posted 1 day ago • Updated 20 hours ago
Contract W2
Contract Corp To Corp
On-site
Depends on Experience
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Job Details

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Summary

Role Summary
This position involves providing technical support and operational maintenance within a network monitoring environment. The role is entry-to-mid level, focusing on supporting over 20 monitoring platforms, configuring servers and laboratory environments, and performing physical infrastructure tasks. The position offers opportunities for growth through hands-on experience and collaboration with senior engineers.

Responsibilities

  • Provide Day 2 support across multiple network monitoring platforms, including Cisco Catalyst Center, while learning established operational procedures.
  • Configure and stand up servers and laboratory environments, including ISO deployment, network configuration, OS installation, and software deployment.
  • Perform physical infrastructure activities such as server installation, cabling, wiring, and IP address configuration.
  • Support system administration functions, including user provisioning and device onboarding within monitoring and management platforms.
  • Collaborate with senior engineers to follow documented procedures and gradually assume greater responsibilities in operational activities and issue resolution.
  • Create and maintain detailed technical documentation using tools such as OneNote, Outlook, Google Docs, and Google Workspace.
  • Develop work plans and deployment documentation to facilitate communication with manufacturing and remote sites.
  • Complete deployment request forms and assist with implementation planning and coordination efforts.
  • Support troubleshooting, operational requests, and ongoing platform maintenance as responsibilities evolve.
  • Conduct independent technical research, document findings, and implement solutions to support system stability and performance.

Qualifications

  • CCNA certification required.
  • Working knowledge of networking fundamentals including cabling, switching, routing, NetFlow, QoS, IPv6, DNS, IP addressing, and routing configuration.
  • Hands-on experience with Cisco Catalyst Center and network or systems monitoring platforms.
  • Experience supporting Linux and Windows operating systems.
  • Strong documentation skills, capable of creating clear technical procedures and knowledge transfer materials.
  • Ability to work independently, perform technical research, and troubleshoot issues effectively.
  • Strong organizational skills with the ability to manage changing priorities and meet deadlines.
  • Comfortable performing physical infrastructure tasks alongside software and systems configuration activities.

Publishing Pay Range: $45.00 - $55.00 hourly
This is a hybrid role and can be performed from an approved location.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10112156
  • Position Id: 113248
  • Posted 1 day ago

Company Info

About GDH

GDH is a technology workforce solutions provider committed to always giving and delivering more. Better talent. More client and consultant support. Greater service. World-class outcomes. Providing technology staffing, project solutions, and recruitment process outsourcing (RPO), we will be able to deepen our understanding of your business challenges, stay up to date with industry trends, and enhance our ability to create custom solutions to help achieve your business outcomes. We have established ourselves as a trusted partner to countless businesses operating in the communications sector. Our primary goal is to source and recruit the most talented professionals, assemble teams of skilled specialists, create innovative recruitment and professional services strategies that drive growth and foster innovation.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee's life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more!  For more detailed information on benefits, please go to GDH’s website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for
employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran's status or any other category protected by law. In addition to federal law requirements, GDH Consulting, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities and/or employees. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Applicants with disabilities that require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit GDH's website for notice of collection for California applicants.

 

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Dhiran Patel

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