POSITION SUMMARY:
The Information Technology (IT) Manager provides hands-on leadership for the Bank’s technology operations, infrastructure, applications, cloud services, automation, and information security support functions. This role manages IT staff and vendors while remaining actively engaged in technical execution, incident response, project delivery, process improvement, and operational readiness.
This position requires strong technical ownership, sound judgment, clear communication, and the ability to lead teams through complex operational issues, audits, technology changes, security events, and time-sensitive business needs.
Key requirements for the role include:
- Hands-On Expertise: The role is expected to be 70-80% hands-on senior engineering work and 20-30% management (team, vendors, etc.). The candidate must be comfortable logging into consoles and actively troubleshooting issues.
- Hybrid Experience: Candidates should have a background starting with traditional on-premise infrastructure (Windows servers, networks, firewalls, helpdesk support) and have transitioned to cloud technologies over the last 4-5 years.
- Cloud Skills: Strong experience with AWS is critical. While experience operationalizing AWS from scratch is preferred, deep familiarity is acceptable. The company uses a standard set of about 25 AWS services.
- Team Management: The manager will oversee a team of 8-10 individuals responsible for helpdesk, network/infrastructure, and cloud initiation.
- Financial Experience: While financial or banking industry experience is a plus, it is not a mandatory requirement.
Required Skills:
• Strong hands-on administration, troubleshooting, and analytical skills across infrastructure, applications, endpoints, networks, cloud platforms, and security tools.
• Experience leading IT teams while remaining technically engaged in support, escalations, implementations, incident support, and process improvement.
• Strong hands-on knowledge and experience on AWS, including EC2, VPC, S3, IAM, RDS, Lambda, networking, load balancers, VPNs, DNS, monitoring, backup, cost management, and multi-account cloud concepts.
• Experience operationalizing an enterprise AWS environment from scratch is an absolute plus
• Experience with automation and operations tools such as PowerShell, Python, API integrations, job scheduling, configuration management, CloudFormation, AWS CDK, CI/CD pipelines, CloudWatch, and infrastructure-as-code practices.
• Strong understanding of Microsoft 365, Active Directory, Entra ID/Azure AD, identity and access management, endpoint management, conditional access, and related administrative controls.
• Working knowledge of banking applications, core systems, SaaS platforms, network equipment, firewalls, VPN, WAN technologies, virtualization software, Windows Server, Linux, desktop operating systems, backup platforms, and monitoring tools.
• Experience administering, securing, patching, monitoring, and troubleshooting Linux-based systems, including command-line administration, services, permissions, logs, package management, and shell scripting.
• Knowledge of banking compliance, audit support, information security, incident response, vulnerability management, technology risk management, cloud governance, IAM, MFA, encryption, Security Hub, GuardDuty, backup and recovery, disaster recovery, and operational resilience practices.
• Ability to maintain accurate documentation, procedures, diagrams, runbooks, evidence packages, project plans, and executive-level status updates.
• Excellent communication, vendor management, project management, prioritization, and customer service skills across all organizational levels.
• Ability to manage competing priorities, resolve complex issues independently, and provide calm leadership during incidents and time-sensitive operational events.
• 5+ years of progressive experience in IT operations, infrastructure, engineering, systems administration, application support, cloud operations, security controls, or related technical disciplines.
• Bachelor’s degree in Information Technology, Computer Science, Information Systems, Business, or equivalent experience.
• Relevant certifications such as Microsoft Azure, AWS, ITIL, Security+, CISSP, CISM, Network+, PMP, or equivalent credentials are preferred.
• Flexibility to provide support during off hours, weekends, emergencies, and other management or escalation needs.
“Taras Technology, LLC is an EEO/AA Employer: women, minorities, the disabled and veterans are encouraged to apply”
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