Level 1 Help Desk Analyst- Bilingual Spanish

Remote • Posted 1 hour ago • Updated 1 hour ago
Contract Corp To Corp
Contract Independent
Contract W2
12 Months
No Travel Required
Remote
$21/hr
Fitment

Dice Job Match Score™

⭐ Evaluating experience...

Job Details

Skills

  • Help Desk Analyst- Bilingual Spanish

Summary

Title: Level 1 Help Desk Analyst- Bilingual Spanish
Location: Conyers, GA
Duration: 12+ months

Onsite

Key Responsibilities:
Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college
Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory.
Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets outside of SLA’s until resolved.
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Answer user inquiries regarding computer software or hardware operation to resolve problems.
Bilingual - Spanish

 

Thanks & Regards,

Naresh

Global IT Family
Email:

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90814117
  • Position Id: 8987141
  • Posted 1 hour ago
Contact the job poster
Abhijeet Bhelonde

Abhijeet Bhelonde

Recruiters @ Global IT Family
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