Experience Designer Lead
Location: Farmers Branch, TX
Work Arrangement: Fully Remote During Contract; Onsite/Hybrid Upon Conversion
Contract Duration: 6–12 Months
Industry: Banking preferred
Employment Type: W2 Only
Industry Preference: Banking / Financial Services
W2 employment only. No C2C.
Job Summary
Our Banking client is seeking an experienced Experience Designer Lead to support digital servicing solutions, with a focus on shopping functionality. The ideal candidate will have a strong background in User Experience (UX), Design Strategy, or Human-Centered Design, along with hands-on Figma expertise and the ability to guide design initiatives across multiple product areas.
The selected candidate will join a collaborative team of approximately 10 designers, balancing strategic thinking, hands-on design execution, and cross-functional collaboration to deliver intuitive, customer-focused digital experiences.
Note: The role is fully remote during the 6–12-month contract period. Upon conversion to full-time employment, the candidate must be able to work onsite/hybrid in Farmers Branch, TX.
Roles and Responsibilities
Balance design strategy with hands-on execution, ensuring alignment with business objectives and user needs across multiple product areas.
Identify user problems and business goals, map user flows, and prototype interactive experiences.
Collaborate with cross-functional teams to establish shared roadmaps and a unified vision for customer-focused outcomes.
Guide and mentor designers by defining design objectives, setting goals, and establishing delivery timelines.
Develop and maintain design frameworks, systems, and reusable components to ensure consistent UX across multiple customer touchpoints.
Apply UI/UX expertise to enhance and improve existing digital products.
Ensure continuity between UX prototypes and the final end-user experience by reviewing development execution and providing design approvals.
Support user observation, research, and analysis to understand customer needs, behaviors, and challenges.
Use quantitative and qualitative data to inform design decisions and improve user experiences.
Must-Have Technical Skills
Expert-level proficiency in Figma.
Working knowledge of Jira, Confluence, and SharePoint.
Strong experience in User Experience (UX), User Interface (UI) design, or Human-Centered Design.
Experience developing user flows, prototypes, and design systems.
Nice-to-Have Skills
Experience with design strategy and translating business objectives into design solutions.
Strong user mapping and journey mapping skills.
Banking or financial services industry experience is preferred.
Experience mentoring designers and collaborating with cross-functional teams.
Employment Requirements
W2 employment only. No C2C.
Banking or financial services experience is preferred.
Candidates must be willing and able to work onsite/hybrid in Farmers Branch, TX, upon conversion to full-time employment.