Campaign Operation Specialist

Role: Campaign Operation Specialist

About the role:

Client is seeking an experienced Campaign Operation Specialist, ready to bring their skills, experience, and energy to a great, growing team.

What you'll be doing…

• Design, build, and operate core omni-channel notification platform capabilities with a focus on mobile, push activation, and IHU.
• Partner with Software Engineers to execute backend services and APIs for mobile and push channels.
• Support integration with email, SMS, push, and in-app providers/gateways, maintaining robust connectors with an emphasis on mobile/push.
• Contribute to defining and monitoring Service Level Indicators/Service Level Objectives and error budgets for critical notification services.
• Work with data engineering and activation teams to safely consume customer and event data for targeting and personalization of mobile/push campaigns.
• Help implement and maintain guardrails for consent and channel preferences, including regional and regulatory nuances.
• Partner with product managers and marketing teams to translate business requirements into scalable technical designs and activation playbooks.
• Own end-to-end mobile/push campaign execution in AJO, from brief intake through QA, launch, and monitoring.

The right person has…

• Bachelor’s degree in Computer Science, Software Engineering, Marketing Technology, Data/Analytics, or related field, or equivalent practical experience.
• 3–7+ years of experience in software/platform engineering focused on backend or notification systems, or marketing technology/campaign operations roles.
• Proficiency in one or more modern backend languages and familiarity with cloud platforms and containerization/orchestration.
• Experience integrating with notification/messaging platforms or similar large-scale communication systems.
• Proficiency with Adobe Experience Platform & Adobe Journey Optimizer, or similar enterprise tools.
• High analytical ability to solve complex, ambiguous problems in distributed systems and activation workflows.
• Strong communication skills, able to explain technical concepts to non-technical partners and vice versa.
• Experience with monitoring and observability tools supporting logging, metrics, tracing, and alerting.