IT Systems Support Specialist With Infrastructure & Oracle Experience

Position : IT Systems Support Specialist with Infrastructure & Oracle Experience

Location : Bothell, WA (Onsite)

Duration: Fulltime

Key Skill - Infra, Oracle, Citrix, Monitoring, Tier2 Support

Below is the detailed Job Summary:

• Manage and maintain our Windows-based server environment and virtual desktop infrastructure.
• This role is critical for ensuring system uptime, resolving security vulnerabilities, and managing enterprise storage and network shares.

Key Responsibilities

• Server & Infrastructure Monitoring: Utilize enterprise server monitoring tools to proactively identify and resolve performance bottlenecks.
• Virtualization Management: Administer and troubleshoot virtual environments using Citrix Virtual Apps and Desktops or VMware Horizon to ensure seamless remote access.
• Security & Vulnerability Management: Regularly scan for security vulnerabilities, implement patches, and ensure compliance with corporate security protocols.
• Storage & Network Shares: Configure and maintain NAS (Network Attached Storage) systems and manage permissions for complex network shares.
• Windows Administration: Perform advanced troubleshooting for Windows Server 2022/2025, including Active Directory, DNS, and Group Policy management.

Technical Proficiency:

• Strong hands-on experience with Windows Server environments.
• Proven ability to manage Citrix or VMware Horizon infrastructure.
• Deep understanding of Network Shares and NAS protocols (CIFS/NFS).
• Security Focus: Knowledge of vulnerability management workflows and tools (e.g., Nessus, Qualys).
• Analytical Skills: Ability to use monitoring data to drive root cause analysis for recurring system issues.

Bonus Skills (Highly Desired)

• Database Support: Basic administration of Oracle databases (SQL queries, user permissions).
• Web Server Management: Experience configuring and troubleshooting IIS (Internet Information Services).
• Certificate Management: Familiarity with Key Factor or similar tools for managing PKI and SSL/TLS certificates.

Thanks & Regards

Rakesh Vangala

Team Lead

Burgeon IT Services LLC.

Email Id: OR

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